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Rick’s Answers his email Videocast – 021

Some wide ranging questions this week about strange AVG and keyboard problems, Ubuntu, transferring files to a new computer, a Kim Komando mention??, AOL high speed, and much more. Brought to you by questions from Joan, Janet, Jon, Karen, James, Charley, Mike, Joe, Geri, Don, Papa C, Howard and Anne.

Rick’s Answers his email Videocast – 020

Brought to you by questions from Paul, Pat, John, Luke, Jose, Pam, Gloria, Mark, Jon, Nicole, James, Laureen, Anne, Larry, Don, and Papa C. They asked questions about web editing, web surfing on a Mac with OS9, installing AVG, installing Windows Vista SP 1, creating a shortcut to the Clipboard Viewer and much more.

Rick’s Answers his email Videocast – 019

I answer questions about Palm handheld computers, custom XP & Ubuntu computers, the AVG update outage (relax, you are protected), resizing photos for email, freeing up disk space and more. This episode is brought to you by: Gail, Gene, Salma, Jason, Jean, Elizabeth, Greg, Rajesh, Laurie, J, and Joe.

Oh, and I also reveal who I voted for in Tuesday’s presidential election…but you have to watch!

How can I increase traffic to my site?

You can lead a horse to waterWhat a week! For some reason, my scheduling went a little awry this week and made for some long days. In addition to my scheduling problems, however, I could have saved a ton of time (thus the 3 day hiatus of new posts) and my clients could have saved a lot of money if they were more diligent about backing up their data and keeping track of passwords and software.

This web site is exactly the same age as my business…almost 13 years old. In those thirteen years, I can emphatically claim that customers who read my site daily and follow the advice and tips have far less problems and trouble with their computers than those who never visit. And when regular readers of HelpMeRick.com do need an on site consultation from me, they rarely last longer than an hour and usually involve more instruction that troubleshooting. After building this site for 13 years and adding to it almost daily, I can answer at least eighty percent of the most common computer questions with articles found right here at HelpMeRick.com.

I pose the question to you, the faithful HelpMeRick.com visitor: What can

Rick’s Answers his email Videocast – 018

Many good questions this week ranging from Cameroon Pet Scams to using Outlook vs. Outlook Express, Picasa printing, sound card problems, and much more. Questions this are brought to you by: Don, Irv, Margie, Rosie, David, Dave, Dave, Marcel, and Tom. Take a look!

Microsoft Arc Mouse

Microsoft Arc MouseMy old cordless mouse quit on me this week. It was a simple Logitech 2 button scroll mouse (optical). I’m not a big fan, actually I’m not a fan at all of mice with all the extra buttons and features. I want a simple 2 button mouse with a scroll wheel. As I was shopping, I noticed that the only simple mice were either cheap crap, corded (I wanted cordless), or came bundled with a keyboard. Since I didn’t need a keyboard, I thought I was out of luck. There are simple 2 button laptop mice, but for everyday use that’s a little too small for me. After almost giving up, I spotted and tried out the Microsoft Arc Mouse. It’s a futuristic looking rodent, cordless, has a micro USB adapter, and has only one extra button (a back button on the left side that is easy to avoid). I tried it side-by-side with one of the simple mice bundled with the keyboards and it felt good.

The arc seems to provide three functional purposes:

  1. Less surface are contacting the desk or mouse pad making it extremely easy to move around
  2. Much lighter than a conventional mouse, again making it move around effortlessly
  3. The slightly taller profile makes the hand fit more comfortably with it than a traditional mouse.

I’m on day 3 with the Microsoft Arc Mouse and am extremely pleased with the purchase. At around $50-60, the Microsoft Arc Mouse costs about 20-40% more than other good mice, but for the comfort, unique and functional design, and lack of too many extra buttons, I think the cost is justified.

Backup Your Favorites (Bookmarks) – Video Tip

Many years ago, I shared with you how to back up your address book. We have talked about how to back up your favorites, but never written it down. This tip will walk you through saving your favorite places in case of a disaster. Even if you have thousands of favorites, they will easily fit on a floppy disk (if you still have one) or better still, a USB Flash drive.

Rick’s Answers his email Videocast – 017

Discussion this week included problems receiving the Castellini on Computers newsletter, virtual memory questions, Mac G5 and two button mouse, Antivirus 2009 malware and much more. This week’s episode is brought to you by: Roo-Man, Craig, Karl, Debbie, Maci, Anne, Laureen, and Harold. Enjoy and keep the questions coming!

Treo, what Treo?

iPhone 3G Screen ShotAfter two solid months of using my iPhone 3G, I decided it was time for a short update. As many of you know, I used a Palm device for many years, ending with the Treo from 2003 through this August. When the first iPhone came out, I was intrigued, but thought Apple missed the boat, for me, by not utilizing the fastest cellular data network and not allowing 3rd party applications. When they announced the new iPhone last January and finally released it this summer, they had added the fast cellular network service and opened the system for third party development. It caught my attention in a big way this as it has 7 million other new iPhone 3G owners since its release in July.

Overall, the iPhone has performed wonderfully and with the exception of no cut, copy and paste (when Apple?  when?) it has performed admirably. I have been able to duplicate all the functions I used the Treo for, and added many new capabilities. I use the phone the most…after all, it is a cell phone. The visual voice mail system that lets you pick which message to listen to first or have the ability to visually pause, rewind or fast forward voice mail is stunningly implemented and makes managing voice mail much easier.

For extra applications, I settled on SplashID to manage my passwords, Grocery Zen to create shopping lists (I get through the store in at least 25% less time now), Now Playing to look up movie times, Pandora for listening to music (don’t have much time to do this, but it works well), Woot On! to check the daily Woot, but especially helpful when there is a Woot Off, WeDict for a dictionary, Wikipanion for great mobile access to Wikipedia, SportsTap keeps me up to date on sports I follow, Units application for converting volume, length, weight, etc. I also downloaded and occasionally use Word Warp, Sudoku, Tris (tetris clone), reMovem, and Blocks Classic for quick games. For future travel, I downloaded the mobile versions of Yelp and Hotels.com.

The built-in email application works well, and I use it daily in addition to browsing the web. The iPhone truly has exceeded

Import Outlook Contacts into Gmail WITH Street Addresses

Old Gmail Link

After running into this issue one to many times lately, I finally found a fast solution. Problem: Outlook users who want to export their address books (contacts) and import them into Gmail can get almost everything imported except street addresses. It’s maddening. Madness be gone, the solution is now just a few steps away.

Exporting your contacts from Outlook:

  1. Open Outlook (note this is NOT Outlook Express)
  2. Click File –> Import/Export
  3. Click Export to a file
  4. Click Next
  5. Click Comma Separated Values (Windows) option
  6. Click Next
  7. Click Contacts from the list of your