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How much would you pay for a “simple” computer?

This will be our poll question in the newsletter tomorrow, but I wanted to give you time to consider the question.

Like Rick, I am constantly on a mission to make computers easier to use. I don't believe it is necessary to upgrade computers every few years if the system you are using now is working well.

I hate (strong word, but accurate) the direction Microsoft has taken with Windows. Most people never use all of the bells and whistles in Windows.

So, here is my question. If there were a computer that would do email, Internet, basic digital photography, document creation and standard games like solitaire, how much would you pay for it.

I’ve heard you say that before

Imagine for a moment (you won't have to stretch very far) that your son or daughter comes home past curfew and you say something like, "I told you to be home by midnight." In reply your kid says, "I know I heard you say that."

Imagine for a moment that you are an engineer who builds bridges. One day a bridge that you design collapses. You confront the builders only to find that they used half of the bolts that you indicated in the design. "I heard you say that we should use that many bolts," comes the reply from the builder.

In each case, the next sentence that follows is an excuse from the offenders as to why they thought this should be an exception.

Faster Internet does not equal faster computer

A common misconception I run across often is that getting a faster Internet
connection will make the computer faster. The Internet is just one of many
functions a computer performs. Whether you connect via a phone line, DSL,
or cable has absolutely NO bearing on how quickly the computer boots up or
opens a particular program.

A faster Internet connection will allow you to receive large email
attachments faster, surf the web faster, and download updates faster, but
it does nothing else for speeding up other computer functions. If your
computer feels slow, that can be due to one or more factors including; not

Can’t read forwarded message attachments in Outlook

One of our callers today, Jeff, couldn't get forwarded emails to open if they were attachments. We believe this method may work to rectify the situation:

Use the following steps to use the Clear Cache button in Outlook:
1. On the Tools menu, click Options, and then click the Other tab.
2. Click Advanced Options.
3. In the Advanced Options box, click Custom Forms.
4. In the Custom Forms box, click Manage Forms.
5. In the Forms Manager box, click Clear Cache. 

Sorting the Mail – Video Tip

Sort MailWouldn't it be nice if you could sort your email by the date it was received or by the name of the sender?

If you use Microsoft Outlook Express (or Outlook), Mozilla Thurnderbird, or most other email systems), you can quickly sort all of your mail. AOL finally added this feature for its members just last year. As an added bonus, this tip will work with any computer or operating system.

 

To sort the mail:

  1. Click ONE time on the desired heading of your email list. For example, to sort your messages chronologically, click once on the date heading to sort from oldest to newest.
  2. Click again to sort from newest to oldest.
  3. To sort your mail by the sender, simply click on the "From" heading at the top of the email list.
  4. To sort by the subject of the email, click one time on the "Subject" heading at the top of the email list.
  5. As in Step 1, if you click a second time on a column heading, the sort direction will reverse.
  6. You can even click on the "paper clip " at the top of the email list to quickly find messages that have attachments.

That's it! Simple, clean and useful…give it a try!! Watch the video below to see this tip in action.

Dial-up users: Are you tired of waiting for email with large attachments?

I have been utilizing this tip much more lately as dial-up users get pummeled with email containing pictures that haven't been resized and an endless parade of forward spam with large attachments from friends and family with high speed connections. For every one megabyte of space an attachment contains, it takes 5-8 minutes for a dial-up user to download it. Many joke emails, slide shows or movies being passed around today can be 5mb or larger…tying up the dial-up users phone line for an hour or more!  If you don't want to tell the offending parties to take you off their list, you can do one or both of the following procedures to gain some control over you email again.

Remember to feed your mouse

Interestingly, I received two phone calls and another email today all regarding the same subject. Upon starting their computers, these users could not move their cursor around the screen…despite repeated attempts. It turns out that in all three cases, they were using cordless mice. Cordless mice talk to the computer via radio waves to a receiver attached to the computer. Since they are cordless, they can't get power from the computer (like corded mice do) so they get power from batteries. Some mice use AAA batteries, others use AA. In all cases, these batteries need to be replaced from time-to-time.

A sure fire way to learn your computer this year!

When I am doing private tutoring on a computer I typically write step-by-step notes while the learner sits in the driver's seat. I think that people learn more by doing than by hearing.

However, my method is really only about 60 percent as effective as it could be. The best way to learn is by learning. In other words, having someone sit next to you and walk you through the steps will stick in your memory as well as if you teach yourself.

So, if learning your computer is one of your New Year's resolutions, here are a few tips that will help you teach yourself.

1. Teaching yourself doesn't mean doing it all on your own. You may want a tutor, relative or neighbor to show you how to do it a couple times before you start experimenting.

How to send an email attachment

We have a few program specific tips on our website about how to send email attachments. Each step is broken down step-by-step.

 I am writing this more as a general guide for emailing attachments. I have seen a few mistakes lately that have caused problems for first-time attachment senders. Here are a few tips to help you avoid problems.

1. If you are emailing photos and you use Outlook, Outlook Express or gmail, download and install Picasa – selecting, resizing and sending photos is a one step process.

2. Don't ever scan a document as "text" when scanning. Sometimes this will open the scanner software's OCR feature which converts it to a text document rather than an image. This sounds good, but it will cost you a lot more time and it probably will just frustrate you.