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AOL Users – Find your downloads

One common question I get from AOL users is locating files or email attachments they have downloaded. When an AOL user downloads email attachments, by default, they get buried in a sub-folder of the AOL folder. This tip will help AOL folks who have a hard time finding these files.

One easy way to quickly navigate to your AOL download folder is by creating a desktop shortcut…here’s how:

1. Double-click My Computer
2. Double-click the “C” drive (your hard drive)
3. Find your AOL folder and double-click on it (if you are using version 7.0 or greater, you may need to double-click on “Program Files” first). If you have installed the same version of AOL more than once, you will see AOL 5.0b, 5.0c, etc…click on the one with the latest letter)

Keep your system running clean

It’s easy to become a digital pack rat. However, using all this space on your computer can contribute to slower performance.

Here are some tips of how to keep your system clutter free.

* Use the Disk Cleanup utility (Windows 98 and Me users) to delete temporary windows and Internet files.
* If you use a digital camera or scanner, archive your older images on a ZIP disk or CDR (also important for backups).
* Keep your email folders cleaned out…especially delete unwanted Sent messages and don’t forget to empty your deleted email folder as well.
* Speaking of email, also delete any unwanted email attachments you have received (AOL users look for your downloaded files under the C drive, then AOL, then Download folder)

Delete an Email without opening it

A common question I am asked is how to delete an email without opening it first. Keep in mind that if you keep your anti-virus software up to date AND you don’t open suspicious attachments…even from people you know, you will lower your risk factor significantly.

To delete email without opening it in Outlook Express follow these steps:

1. Click on View from the menus
2. Click Layout
3. Uncheck the box next to “Show Preview Pane”
4. Click OK

Now you have to double-click on messages to read them, but you can delete messages without them opening

Attach files to email

Follow these simple guidelines for attaching files to email.

1. First and foremost, pay attention to the size of the files you are sending. As a rule of thumb, try not to send files larger than 750 kilobytes per email. If your files are larger than this, use a compression program like WinZip to make them smaller.

2. Be cognizant of what types of files you are sending. Sending files that are 'generic' in format will ensure readability for your recipient.