Don’t apologize for being “stupid”
Three of my clients today were digital beginners. Each of these three clients apologized for being "stupid." They explained that computers are new to them and they aren't smart enough to learn.
As a teacher and computer guy, I kind of get tired of hearing this. Keep in mind that this comes from a guy who had, "potential for higher achievement," on almost every report card he ever received.
It wasn't until I started teaching that I realized how much of a barrier our own attitude truly makes in how well we learn. I have clients who are 86 who are teaching their kids how to send email attachments. Then again, I have 45-year-old clients who tell me that they are too old to learn this stuff.