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AVG

Rick’s Answers his email Videocast – 024

Brought to you by Harlene, Kristina, Sage, Herb, Crystal, Marion, Mariane, Donna, Dona, Chris, Barbara, and Rosie this week’s edition includes some AVG questions and frustrations, Macintosh advice, Microsoft Office 2007 problems, and of course much more!

Rick’s Answers his email Videocast – 021

Some wide ranging questions this week about strange AVG and keyboard problems, Ubuntu, transferring files to a new computer, a Kim Komando mention??, AOL high speed, and much more. Brought to you by questions from Joan, Janet, Jon, Karen, James, Charley, Mike, Joe, Geri, Don, Papa C, Howard and Anne.

Rick’s Answers his email Videocast – 020

Brought to you by questions from Paul, Pat, John, Luke, Jose, Pam, Gloria, Mark, Jon, Nicole, James, Laureen, Anne, Larry, Don, and Papa C. They asked questions about web editing, web surfing on a Mac with OS9, installing AVG, installing Windows Vista SP 1, creating a shortcut to the Clipboard Viewer and much more.

Rick’s Answers his email Videocast – 019

I answer questions about Palm handheld computers, custom XP & Ubuntu computers, the AVG update outage (relax, you are protected), resizing photos for email, freeing up disk space and more. This episode is brought to you by: Gail, Gene, Salma, Jason, Jean, Elizabeth, Greg, Rajesh, Laurie, J, and Joe.

Oh, and I also reveal who I voted for in Tuesday’s presidential election…but you have to watch!

Rick’s Answers his email Videocast – 015

This week’s questions are brought to you by John, Lynni, Chris, Nyla, Anne, Carla, Sandy, Leo, Ray, Raymond, GW, Mike, Papa, and Greg. Email questions, AVG questions, dirty mice, FavIcons and more make the cut this week. Take a look!

Rick’s Answers his email Videocast – 013

Here’s another installment of my email answers. Brought to you by the questions from Lesa, Maria, Oliver, Anne, Richard, Wilma, Dave, Don, Gary, Shannon, Bobbie, and Bill including questions about SCD (Slow Computer Disease), faxing, backing up email and believe it or not, not a single AVG question

What kind of computer do 3 teenagers use?

An extremely slow and sick computer!

Today, again, I ran across a family who has multiple teenagers (3 in this case) who use a computer that has become polluted with spy and adware. I see this situation again and again, week after week. This computer was less than 2 months old!

Give the typical teenager a Windows based computer (doesn’t matter if it is XP or Vista) and within weeks (sometimes hours) the computer is almost useless. Parents always ask me the next logical question, “Why did it happen?”

Rick’s Answers his email Videocast – 011

If your name is Mel, Jim, Barbara, Happy, Sandie, Buddy, Larry, or David and a few others…your email answer is here! Their questions ranged from hard drive data retrieval to Macintosh password management to AVG and many other questions as well…tune in by clicking play!!

AVG stumbles again

Admittedly, Grisoft has not had a great summer with the roll out of their newest product, AVG 8. They tried to force the upgrade on users a little too quickly with quick deadlines. However, almost five months after the release of the new version, I still find users who haven’t upgraded yet, but Grisoft is still updating the older version.

The installation of the new version included some new features that are designed to scan links for bad web sites in your searches. This feature caused some problems for Windows Vista users and even caused some problems for email users.

Earlier this summer, AVG’s upgrade servers downloaded a bad update to many computers that caused an error that confused and dazed many users.

AVG .bin error

Sunday morning update 8/17/08:  Grisosft has already corrected the .bin problem and the panic is over. You can RIGHT click your AVG icon by your clock and click Check for Updates, then update on the screen that appears and all will be well again. This was a perfect example demonstrating that when something goes awry with your computer, the best thing to do is to remain calm and patient. The problem will get resolved automatically much of the time. If you start monkeying around with settings and changing and reinstalling programs, the problem will only get worse.