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Ubuntu – Day 8

Week two with Ubuntu starts today, and still no shakes, dry heaves, or headaches after leaving Windows last weekend. I’m enjoying the Ubuntu and even have the spam a little more under control with Thunderbird email. Normally, I don’t play games on my computer, but I do like puzzle games that challenge my mind and help me wind down after a long day troubleshooting Windows’ problems. Ubuntu comes with a literal plethora of small, fun games. I like one called “Same Gnome” that challenges you to clear a game board of small orbs by lining them up as the same color. Sounds simple, but it is fun and like all good puzzle games is addicting.

Backup in Ubuntu – Video Tip

Since I’m in Day 4 of my Ubuntu 14 day trial, I had to do this week’s tip as another Ubuntu tip. I’m learning much about the Ubuntu…some things I like, some I don’t, but overall it’s working pretty well. One visitor this week asked about backup in Ubuntu and since that is one of my favorite soap box topics, I researched it for Ubuntu. I found a program called “Simple Backup”. It works and the “how-to” can be found in this week’s video tip below:

Ubuntu – Day 1

I haven’t touched my Windows’ machine all day and won’t for the next 14. However, one program I already miss from my Windows’ computer is my wonderful anti-spam software called Cloudmark Desktop. Adam and I talk almost weekly about Cloudmark Desktop. We have both used it since we discovered it at the old Comdex computer show five or six years ago. Currently, they don’t have a Linux version of the software and don’t plan on it anytime soon. The Evolution program that comes with Ubuntu works very well, and I will test its anti-spam solution that is built-in and learn to tweak it over the next two weeks.

If anyone reading this knows of a fast, accurate anti-spam software for Evolution in Ubuntu, please let me know.

All Q&A Session – July 2007

I don’t do it too often, but this month I decided to hold an all Q&A (2 hours) user group meeting. It truly is amazing how many questions 30 or 40 ravenous computer users can generate. Sometimes one question leads to another, and an entire “topic” can take up a half hour. You have to be at one of the meetings to truly experience the type of knowledge and information that gets shared and explored. Some of today’s topics included:

Microsoft Outlook not saving password any longer

I found this answer at this site:  Optimizing your PC   So, I haven't tried it or  had to use it, but the process seems plausible.

In some cases Outlook doesn't save your password, even if you enable the option to save the password. This error is caused by a malfunctioning of the Protected Storage Space from Windows. To solve this problem, run the registry editor and navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider. You will find a key with a long name starting with S-1-5-21 which you have to delete (probably it's save to create a back-up of this key by File, Export). In most cases the problem is solved and next time the passwords will be saved. Be carefull: by doing this you will lose all stored passwords. Read the back-up page how to recover these passwords.

When to use CDs , DVDs or flash drives

With so many options for backing up today, people often get confused on which method is right for them.

Typically there are three methods for backing up:

1. CD or DVD

2. Flash drive

3. External hard drive

The method you choose should depend on the type of backup you are doing.

CDs hold 700MB (about 300 pictures) while DVDs hold 4,700MB. But the amount of data that they hold is not as important as what you use the disks for. CDs and DVDs are best for archiving data that will likely never change such as pictures, old word processing documents, important tax or financial records, etc. Once you write information to a CD or DVD consider that disk finished and do not try to add more to it.

I made a bold statement on Saturday

Well, it was bold for me anyway. I stated (and Adam should have the audio up soon for the exact quote) that computer users who have not learned how to Copy and Paste should unplug their computers are put them on the curb for someone else to pickup. 

The statement seems a little extreme and at the time, it was meant for a giggle in the context of the show. However, the more I thought about it, the more it made sense. The ability to Cut, Copy, and Paste is an extremely useful and easy to learn tool. Tutorials can be found everywhere regarding the subject (including right here on this site). I think it is an absolutely essential tool because it can be used in almost every aspect of computing except Solitaire. 

Don’t put folders and files on your desktop

A few days ago one of my clients called me with some strange problems. Suddenly many of her files disappeared from her computer. None of the files seemed to be related. She was missing a few Microsoft Word documents, some photos and her genealogy.

After looking around and doing several searches she happened to mention that she used to have a folder on her desktop called "Old Desktop Files." It was a folder with files that she had on an old computer.

Instantly I figured out what was going on. I looked in her Word and PAF under the File menu and noticed that all of the missing files had been in that missing folder.

When to use a CD for backup

Our regular listeners hear us talk about this subject often, but it bears repeating as much as we can talk about it for your data's safety and your sanity. Backing up to CD's is a multi-step process and all the steps need to be followed for it to go right.

CD's work great for archiving data that won't change. This includes pictures, music, your finished novel, etc. CD's should only be burned ONE time. CD-R's have the capability of being written to many times, but this also increases the likelihood of problems with the CD. Burn them once and store them in a safe place.

More lost pictures…

I write often about backup because I'm passionate about the topic. Too often, I see customers who have never backed up there important data and recovering it is either impossible or financially unfeasible.

I visited a young mother today with a laptop that was afflicted with a virus that destroyed all her data. Despite my best efforts, I was unable to recover the data. She could probably send the hard drive into a service like DriveSavers , but the cost would be in the thousands. She elected to just have the drive reformatted and said she would start over when I bring the computer back.