Since 2009, Office Depot (and merged partner Office Max) along with Support.com were knowingly scamming customers into paying for repairs or “fixes” that were absolutely not needed. I won’t go into the gory details, but you can read the full story here. Just know that large retail outlets that sell goods and services don’t always concentrate on providing the best… Read More »Bogus Repair Requests at Office Depot costs them $35 million
Starting today, I can now help you remotely with your iPhone or iPad questions (and some Android devices)!! Using the same technology that I use to help with computer problems and training (Windows and Apple), I can now do the same thing with your Apple device. I won’t be able to manipulate the device remotely, like I can with computer… Read More »Remote Help for your iPad, iPhone or Android device!
If you own an iPhone, iPad, or iPod Touch from Apple, they have provided you a complete and free user guide right on your device. To find it, just launch the Safari web browser, tap the bookmarks icon, then swipe to the bottom of the list to find the guide. Apple also provides a free PDF download version of their device… Read More »How to find your FREE iPhone or iPad User Guide – Video Tip
After a short summer respite, we came back with a lively and informative podcast this week! Have a listen as we discuss tablets, college computers, digital textbooks, and much more (we always say that, but it’s true!).
Rick railed a little against dial-up Internet (isn’t it really time you pony up for high speed Internet?), Adam talked about his new iPad 2 and we had AWESOME participation from the audience on both Twitter and the phone calls. Thanks for all those who listened and participated. If you missed any of it, get every minute by listening now!
Tons of great questions from callers this month for our last show of 2010! Thanks for listening and participating. We appreciate it, and it always makes for a more interesting show with all the listener questions.
Due to many circumstances, busy scheduling, and a couple of short trips, I have been noticeably absent from posting new articles here at HelpMeRick.com the last few months. Thanks for continuing to search for and use the information found within these virtual walls to help make your computer life just a little easier. During these past few weeks, I have… Read More »Longest hiatus is over
On Sunday (1-10-10), my YouTube channel hit one million views! Sure, I wish it was my first million dollars, but it is my first million of anything.
In one of our sporadically held morning, brainstorming sessions, Adam (co-host) mentioned that it might be a good idea to try and put some of the video tips I make on YouTube as a way to cross promote HelpMeRick.com and take the video load off of our hosting service. That morning was December 1, 2006. That evening, I created the Castellini on Computers YouTube channel (CastTV) and uploaded the first few tutorials.
Today, just over three years later, the channel now hasRead More »Thanks for my first million!
Adam and I talked to a few listeners today, ranted a little about this negative article of Twitter in our local newspaper, gave some Christmas / holiday gift giving advice, and much more in this month’s radio show. Have a listen and remember to tune in live next month on December 16!
This article seems to confirm a suspicion I had and wrote about upon Google’s initial announcement of the Chrome Operating System. Intel has been working with the Linux community for months developing a compelling operating system called Moblin. The Moblin project already uses the Chromium browser (Linux equivalent of Google Chrome) and seems like a natural starting spot for Google’s… Read More »Intel Helped Google with Chrome OS