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Microsoft

“If it is free, it must not be any good.”

This statement was uttered by an imbecile. A customer of mine told me last week that he heard this quote from a tech person from some company after a discussion of AVG Free.

The week before this customer’s computer was almost crippling slow primarily because it had one of the newer versions of Norton Internet Security installed. After taking Norton off the system (approximately 20-25 minutes to do so) and adding AVG, the system sped up by at least 50%.

You all know that story, however, I want to instead focus on the “free is inferior” statement. My first rebuttal is Google. Google is free and arguably one of the most useful offerings to mankind in the last 30 years. Is Google inferior?

Remove .NET Framework and solve Quickbooks startup problem

Microsoft Framework .NET consists of a set of tools that allow programmers to tap into some web related technologies for creating rich, interactive applications for our computers and web sites. Unfortunately, it sometimes causes problems as well. This week alone, I helped 3 Quickbooks users overcome problems with their programs hanging or failing to start by uninstalling and reinstalling the .NET Framework.

Troubleshoot Hardware Problems Using the Device Manager – Video Tip

Starting with Windows 95 all the way through today’s Windows Vista, Microsoft supplied computer users with a great tool listing the different hardware devices attached to and residing in our computers. This tool is called the Device Manager.

Today’s tip focuses on how to use the Device Manager to troubleshoot a video card, sound card or other internal hardware problem. If you suddenly lose sound or your monitor’s picture lacks the quality it had before, or you can’t connect your high speed modem to your computer, this tip will solve the problem a high percentage of the time.

1. RIGHT Click on My Computer from your desktop or Start menu (XP & Vista)

2. Click Properties (or use the Windows key + Pause/Break key to replace these two steps)

3. Click Device Manager (Windows 95-Me, Vista). or in WindowsVista Click the Hardware tab –> then click Device Manager (XP)

4. Click the “+” sign next to the device having the problem

5. RIGHT Click the device itself

6. Click Remove (Windows 95-Me) or Uninstall (XP & Vista)

7. Close any open screens and shut down your computer (don’t just restart, shut it all the way off)

8. When Windows restarts, it should re-recognize your hardware and function properly again.

 If these steps don’t work, then you get some extra computer help.

Watch the short (2 minutes) video below to see these steps in action!

 

2 fantastic alternatives to Mapquest maps

Mapquest.com used to be synonymous with online maps. They offered online maps when few others did and did a good job. Unfortunately, Mapquest hasn’t changed much since the late 90’s except get more and more advertisements hovering around their slow and out-dated system. Their innovation and improvements seemed to stop around the same time AOL bought them.

For faster, easier, and better online mapping, I like two products; Google Maps and Microsoft’s Live Search Maps.

Microsoft Table PC not that revolutionary

coffeepc

People keep sending me video of the Microsoft table PC. It’s a computer that looks like a table. The demonstrations in the video show it doing amazing things like pulling pictures from a digital camera simply by placing the camera on the coffee table.

While the demonstration is impressive, the purpose for such a device is not clear. It would be great for an entertainment device but the dazzle would wear off quickly as soon as the user needed a keyboard with hard buttons so they could touch type.

Gmail convertee

Three weeks ago, I switched from using Microsoft Outlook (which I had used since 1998) to Gmail.

What is Gmail?

Gmail is the fast, free web based email from search giant Google. Gmail offers free POP3 access (if you want to download your email into Outlook Express, Thunderbird, etc), 6.5 GB of storage (and the number continually grows), and the best web based spam filter I’ve seen so far.

Microsoft Office function without the MS price – on a Mac! – Video Tip

This is the first of what we hope to be many Macintosh video tips here at HelpMeRick.com. We posted a similar tip to this one a few months back for Windows and Ubuntu users, but this one applies to Mac users only.

In this tip, I describe to you how you can use the free NeoOffice product from neooffice.org to seamlessly create Microsoft Office compatible documents. Of course, the software also allows Mac users to open any Office document as well. NeoOffice gives Mac users complete abilities to share documents with any Windows user or fellow Mac user.

This short video demonstrates how to set your copy of NeoOffice so that it automatically saves your documents in the Microsoft Office format:

Yet another feature yanked from the NEW Microsoft Office 2007

While working with a small business client today, they asked how to insert a picture into a Word document from their scanner. “Oh, that’s an easy one”, I said to myself. Then I realized they were using the new Office 2007.

In all previous versions of Microsoft Word and other word processor worth their weight, you follow these steps to insert a picture from

Slow computer? Viruses? Malware? I can help!

After almost 13 years of battling security problems on Windows machines, I’m finally seeing the light of day and recommending Mac’s and Linux for many computer users. It will be a long journey convincing people that there is life beyond Microsoft.

For those who bang away with Microsoft Windows computers,and have problems with Slow Computer Disease (SCD), pop-ups, viruses and other problems, I present the following sage advice:

I’ve learned that when it comes to spyware/adware (THE major cause of SCD), if it takes more than an hour to troubleshoot and solve, you will be WAY AHEAD of the game to:

1. Backup your data
2. Reformat the system, and resinstall Windows