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Rick’s Answers his email Videocast – 024

Brought to you by Harlene, Kristina, Sage, Herb, Crystal, Marion, Mariane, Donna, Dona, Chris, Barbara, and Rosie this week’s edition includes some AVG questions and frustrations, Macintosh advice, Microsoft Office 2007 problems, and of course much more!

Change your Bullets – Video Tip

Bullets, in Microsoft Word and other word processors, allow users to bring attention to a list of items as seen here:

  • Bullets are fun
  • Bullets are customizable
  • Bullets make documents easier to read

Unlike my boring ‘dot’ bullets above, you can use this week’s tip to customize your Microsoft Word bullets to suit your style and document’s purpose.

First, to create a bulleted list follow these steps:

Microsoft Arc Mouse

Microsoft Arc MouseMy old cordless mouse quit on me this week. It was a simple Logitech 2 button scroll mouse (optical). I’m not a big fan, actually I’m not a fan at all of mice with all the extra buttons and features. I want a simple 2 button mouse with a scroll wheel. As I was shopping, I noticed that the only simple mice were either cheap crap, corded (I wanted cordless), or came bundled with a keyboard. Since I didn’t need a keyboard, I thought I was out of luck. There are simple 2 button laptop mice, but for everyday use that’s a little too small for me. After almost giving up, I spotted and tried out the Microsoft Arc Mouse. It’s a futuristic looking rodent, cordless, has a micro USB adapter, and has only one extra button (a back button on the left side that is easy to avoid). I tried it side-by-side with one of the simple mice bundled with the keyboards and it felt good.

The arc seems to provide three functional purposes:

  1. Less surface are contacting the desk or mouse pad making it extremely easy to move around
  2. Much lighter than a conventional mouse, again making it move around effortlessly
  3. The slightly taller profile makes the hand fit more comfortably with it than a traditional mouse.

I’m on day 3 with the Microsoft Arc Mouse and am extremely pleased with the purchase. At around $50-60, the Microsoft Arc Mouse costs about 20-40% more than other good mice, but for the comfort, unique and functional design, and lack of too many extra buttons, I think the cost is justified.

Import Outlook Contacts into Gmail WITH Street Addresses

Old Gmail Link

After running into this issue one to many times lately, I finally found a fast solution. Problem: Outlook users who want to export their address books (contacts) and import them into Gmail can get almost everything imported except street addresses. It’s maddening. Madness be gone, the solution is now just a few steps away.

Exporting your contacts from Outlook:

  1. Open Outlook (note this is NOT Outlook Express)
  2. Click File –> Import/Export
  3. Click Export to a file
  4. Click Next
  5. Click Comma Separated Values (Windows) option
  6. Click Next
  7. Click Contacts from the list of your

What is Open Source?

Jazz BandOpen Source software began soon after computers became main stream in offices and then homes. In a nut shell, Open Source refers to software developed under a set standard of rules that developers agree upon to make the software freely available, no penalties for copying or sharing the programs (in fact, it is encouraged to share the software), the source code (programming) must be made available to anyone, and the software must also have no restrictions on others making variations of the software. You can read an exact definition and read the licensing information at the Open Source Initiative web site here.

Open Source software seems to be gaining more and more traction in the computer world as budgets start to tighten in an uncertain financial climate. This week, OpenOffice.org released the newest version of their Open Source office suite software. I’ve been using the beta version of the software for a couple of months and find it to be quite good. OpenOffice is considered one of the bright lights in the Open Source software world and for good reason. It offers an extremely

Lazy computer users

Messy ComputerOver the past few days, the tech news sites and blogs have carried a story centered on a quote from a NetBook (tiny laptop) manufacturer stating that the company receives 4X the returns of Linux based systems versus Windows systems. The more often I saw this headline and read the articles, the more irritated I became.

Computers are still in their infancy compared to much of the technology we use today. Americans have had indoor plumbing for 75 years, electricity for almost 100 years, telephones for almost 100 years, televisions for 50+ years, and radios for 70 years. Computers, however, have been around just over 15 years en masse, and even today they only exist in about 70% of American households.

My point is that computer technology has not matured enough to

Choose how many recently opened files show in Microsoft Office

Office 2003 OptionsIn almost any program where you can create, save, and edit documents, clicking the File menu (or the Office orb in Office 2007) shows a list of your most recently used documents for that program. With Microsoft Office, you can control exactly how many recent documents are shown.

With Microsoft Office 2003 applications (Word, Excel, PowerPoint, etc) and all versions prior, you control this option by following these steps in any of the applications:

  1. Click Tools –> Options
  2. Click the General tab
  3. Under the Recently used file list option, enter a number between 0-9
  4. Click OK

 

Office 2007 Options

 

 

With Microsoft Office 2007 options, follow these steps to control how many recently used files show:

  1. Click the Office orb icon in the upper left of your screen
  2. Click Word (or Excel or PowerPoint) options at the bottom of the menu
  3. Click Advanced
  4. Scroll down under the Display category and enter a number between 0-50 in the Show this number of recent documents box
  5. Click OK

 

Windows XP reset loop reboots after installing Service Pack 3

I had another big frustration today. Unfortunately I reformated one computer before I found the fix, but it saved me a lot of time on the next computer that had the same problem.

Some Windows XP machines with AMD processors get caught in a reset loop after installing Service Pack 3. After running this little command, the problem goes away.

There are also a few other tips that resolve this problem caused by other issues, surprisingly Norton products can also cause reset loops after installing Service Pack 3.

What kind of computer do 3 teenagers use?

An extremely slow and sick computer!

Today, again, I ran across a family who has multiple teenagers (3 in this case) who use a computer that has become polluted with spy and adware. I see this situation again and again, week after week. This computer was less than 2 months old!

Give the typical teenager a Windows based computer (doesn’t matter if it is XP or Vista) and within weeks (sometimes hours) the computer is almost useless. Parents always ask me the next logical question, “Why did it happen?”

Google Chrome Overview – Video Tip

Last week, Google released their own web browser, Chrome, to compete with Microsoft’s Internet Explorer and Mozilla Firefox. Many of you have asked my opinion and wondered what it all means. In a nutshell, I think that any competition is good competition. And with a name like Google behind the project, that adds even more fuel to the fire.

Google Chrome is fast, easy on the eyes, but offers few features that aren’t already available in Firefox, Opera, and other browsers. However, I think that more people are likely to use it because of the Google name, and they won’t be disappointed. Watch my video below for a quick introduction to Google Chrome and more commentary.

I would love to hear your comments about Google Chrome as well.