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10 Skills EVERY computer user should have (or learn)

I originally posted this list in January 2007. However, through my keen observation skills, I discovered that all computer users have not yet read and digested this information. For this reason, I’m posting it again because I won’t stop working to educate computer users until every computer user knows these 10 skills.

Computers have become almost a main stream household appliance. Whether you have been using a computer for fifteen years or one, these skills should be second nature:

  1. Cut, Copy, Paste
  2. Print just what you want (word processing, email, web)
  3. Backup your address book
  4. Select (highlight) text or files
  5. Properly uninstall unwanted programs
  6. Burn a CD
  7. Download files from the Internet
  8. Use MSCONFIG ; Another MSCONFIG tip
  9. Search the Internet
  10. Attach Files to an email

#11: Learn how to best utilize HelpMeRick.com

 

If you already know how to do these skills, please pass this article along to someone who doesn’t…help me help other computer users.

Email of the Week – 011

Manatee Mailbox
Creative Commons License photo credit: Joe Shlabotnik

QUESTION

Name:  Joanne

From:   Portland, OR

OS:      Windows XP

———————-
On May 27 you talked talked about the # of processes that open at Start-up. Following your instructions I found I have 60 processes opening. I went in and unchecked several I didn’t need, however when I go back to normal start-up at closing,restarting my computer and then again to into msconfig/Start-up, the problems are again checked. How do I keep them unchecked?

Thanks
I’m learning a lot from you, really appreciate it.

ANSWER

Thanks Joanne. (She’s referring to my tip about MSCONFIG found here.) You are doing everything right exceptRead More »Email of the Week – 011

All Q&A Session – July 2007

I don’t do it too often, but this month I decided to hold an all Q&A (2 hours) user group meeting. It truly is amazing how many questions 30 or 40 ravenous computer users can generate. Sometimes one question leads to another, and an entire “topic” can take up a half hour. You have to be at one of the meetings to truly experience the type of knowledge and information that gets shared and explored. Some of today’s topics included:

How to get into Safe Mode when F8 doesn’t work

Some computers will refuse to go into safe mode no matter how quickly you press F8.

If you are using Windows XP, here is how to force your computer to boot up with the safe mode prompt:

  1. Go to START->RUN
  2. Type 'msconfig' into the box (without the quote marks)
  3. Click on the BOOT.INI tab
  4. Check the little box that says /SAFEBOOT
  5. Click Apply and OK
  6. Restart your computer.

To get your computer to stop booting up with the options menu, just repeat this process and uncheck the /SAFEBOOT option

 

Using “Run” to get places

If you have listened to the show much, you have probably heard us tell people to go into "msconfig." This tip works in Windows XP for sure, but some commands may not work in other versions of Windows.

msconfig is one run command that takes you into the Microsoft Configuration Utility, but there are other handy run commands, here are most of them.

To use any of these click on START -> RUN and type the word or phrase in the box provided.

Add Hardware Wizard
hdwwiz.cpl

Add/Remove Programs
appwiz.cpl

Automatic Updates
wuaucpl.cpl

Bluetooth Transfer Wizard
fsquirt

Count your processes

"My computer is running slow." This complaint tops the list as the number one computer owner complaint over the past few years. Once an infliction for older computers only, slow computer syndrome (SCS) can affect even the newest and most powerful of computers. With Windows XP, there is one quick barometer that you can use to test the health of your computer; the Processes list. Too many processes running automatically at startup can indicate either a poorly configured machine or sign of a serious computer problem related to viruses, spyware or both.

In the Windows world, a process is a program (or part of a program) that is currently running. Microsoft Windows itself starts at least fifteen to twenty processes when we turn our computers on for the day. Over the years, I have developed a mental chart that allows me to quickly assess a computer health just by looking at the processes running upon a fresh boot (start) of a computer:

  • 25-34 Processes – Excellent
  • 34-39 Processes – Good
  • 40-44 Processes – OK
  • 45-49 Processes – Fair
  • More than 49 Processes – Poor

The numbers are purely anecdotal based on my experience with thousands of computers. However, they also offer a good way to quickly get a handle on where to start with a computer.

To view which processes are running on your computer (Windows XP or 2000 only), push Ctrl+Alt+Delete on your keyboard OR RIGHT Click on a blank part of your taskbar then click Task Manager. After the Task Manager appears, Click the Processes tab. In the lower left corner of the Processes tab window, the total number of processes will be shown.

Windows Processes

Use my chart to gauge the health of your machine right at startup before you open any programs. If your system has more than 45 processes running at startup, you should search our site for two different terms: Spyware and MSCONFIG . You can use the tips listed under these topics to reduce the number of processes that start automatically with your system. In some cases, you may need to employ the help of an experienced computer professional to help safely reduce the number of processes (thus increasing the health and speed) of your computer.

For those that like to tinker with their computer and want to know what some of the cryptic names you will find in the Process list are, use the following sites to sleuth out the Processes listed in your Task Manager:

MSCONFIG: These items are unneccessary

We talk about the Microsoft Configuration Utility (msconfig) so much, that we have a t-shirt available for it in our store. Msconfig is accessed by:

  1. Click Start
  2. Click Run
  3. Type:   msconfig
  4. Click OK

Once in the utility, you want to click the "Startup" tab. Here is a list of some the programs that can be safely unchecked. After doing so, click OK, and restart the computer as instructed and your computer should run just a little better.

  • jusched – Java update utility
  • realsched – RealOne Player update  utility
  • qttask – QuickTime system tray icon
  • realplay – automatically starts RealOne Player
  • Microsoft Office Fast Start – a starter program to help launch Office applications a hair faster
  • Anything Adobe – Adobe Reader is used so seldom, that having it start its utilities every time we start our computer is a waste of precious computing cycles and resources
  • Sonic Update – update utility for Sonic CD burning software
  • Kodak Updater – This update utility from Kodak really eats at performance
  • Music Match or mmplayer – an audio player that has no business starting automatically
  • iTunes Helper – especially if you don’t use an iPod. If you do own an iPod, it isn’t a necessary program to run at startup
  • AOLSP Scheduler – And anything else labeled with AOL…again,  unnecessary to start all this stuff at startup.
  • Microsoft Works Calendar or Update – neither should start at boot up
  • Money Express and/or Agent – related to Microsoft’s Quicken like program "Money"
  • Qagent – Quicken utility
  • Quickbooks Update – Quickbooks updates can be initiated from Help in the Quickbooks program. 
  • Tkbell – related to RealOne player
  • Iomega – related to Iomega external or internal drives and how icons are displayed
  • Reminder – Greeting card programs of various brands. If you don’t use the reminder program, uncheck this box. 

These are the most frequent programs we come across that do NOT need to start automatically. Unchecking the boxes in msconfig has absolutely no effect on running the actual programs. For more information on what the heck is starting up automatically on your computer, check out this easily navigatable list

 

Quick Tweaks to Make Windows Snap

When I make a house or office call during the week to work on a computer, I almost always run through a few quick tweaks to make Windows perform just a little bit better. No matter how new a computer may be, it can’t be too fast. Try these tweaks on your computer to see if you can eek out a little more performance.
Disable Visual Effects

Starting with Windows 98 Second Edition, Microsoft added visual effects to menus and windows that do nothing but make us wait a little longer to perform our computing tasks. To cut down on these visual effects, do the following:

1. RIGHT Click on a blank part of the desktop