Computer Help Show Podcast – 06-17-09
Had a few calls during the first 15 minutes of the show this month, but then folks sat back and drank in all the tech talk goodness. Why don’t you do the same!
Had a few calls during the first 15 minutes of the show this month, but then folks sat back and drank in all the tech talk goodness. Why don’t you do the same!
I forgot to post the podcast from yesterday, but here it is now! We had yet another fun and informative show. In this month’s episode, we talked about laptops for college students, the upcoming Palm Pre smartphone from Sprint, and of course many other topics. Have a listen! And more importantly, remember to listen next month. The next show will… Read More »Computer Help Show Podcast – 05-20-09
Our lead in music is pretty good this month as well…just keep the volume down for the first 30 seconds or so. We started out with a call right out of the chute today, but then zilch. But Adam and I do as we normally do and we yacked for the entire hour. Adam’s daughter, Beth, was a silent guest… Read More »Computer Help Show Podcast – 04-15-09
A very busy day on the phones from callers asking some great questions. Plus, we had our first question through Twitter today as well. We waxed a little philosophical about politics and technology, but tried to stay on our designated topic this month: How to save money with technology. Great fun, great information, have a listen!
This month’s show centered on social networking. We had a special in-studio guest, Annie Payne (click here to reach her web site). Annie runs an extremely busy blog and writes for our local paper, The Daily Sentinel. Thanks for helping us talk about and answer questions about Facebook, Twitter, and other social networking sites Annie! In addition to the social… Read More »Computer Help Show Podcast – 02-18-09
Over the past six months, Adam and I have been fortunate to start a relationship with our local public radio station(not affiliated with NPR). Currently, we do between 1/2 hour and 1 hour one day a week…the third Wednesday of each month between Noon-1 PM Mountain Time.
Adam and I first mentioned this nasty little virus earlier this spring on our radio show. The email that spreads it poses as an electronic greeting card from your friend or relative. Because the email is so poorly constructed, is never from a known address, and the link it displays in the body of the message is a number (NEVER, EVER Click a link that is constructed of a number, ex: http://91.188.176.15/) we didn’t put much credence in how much damage it could do.
Many thanks for everyone who attempted to tune in last night. It was a great trial run and we have most of the kinks worked out. We didn’t actually get the live video and chat up until around 10:45pm. Once everything was up and running it was pretty lively. By the time we got off at almost midnight we were getting computer questions right and left.
We are very excited to get this going. One thing we can promise is that the new show isn’t just going to be an Internet version of our radio show. Last night we had questions from all areas of technology. We discussed HDTV, wireless networks and Internet security with people who had never heard the show.
I love a good trade show and this week is the big E3 video game conference. As I write this I am watching the live feed of Microsoft’s press conference. It is pretty amazing what the web allows you do do.
Several people have expressed their apologies that Rick and I will no longer be doing the show on the radio. Actually, we are choosing to move the show from a radio show to an online multimedia extravaganza! Radio is very limited and very limiting.
Our online program will only be limited by what we are able to do, and what we are able to do will continue to grow as we learn. In reality, we are only limited by the capabilities of the Internet. We are very excited.
For literally years, I have been hunting for an easy to deploy, safe remote control system for computers. I wanted a tool that would allow me to easily access customer's computers so I could help them with their problems from wherever I might be. As you know from our video tips, a picture and voice is worth a thousand words. As hard as we work to properly illustrate and write our tips over the years, the video tips have exceeded our expectations and most importantly your expectations.
Now, I am aim to bring the next step in the evolution of my business and quest to help people with their computers. Yes, it will be a part of my business and thus a charge will be involved, but I will be able to log into a users computer (the user always initiates the sessions) and actually see and be able to explain what might be going wrong with their computer. Problems that I attempt to solve through email or over the phone often result in long, drawn out affairs that don't always result in resolution. However, if I can physically see what a computer user is looking at, the problem can often be solved in a matter of minutes.