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Welcome to Riding Shotgun

Welcome to Riding Shotgun with Rick & Adam

For a long time Rick and I have talked about our strange and wonderful jobs as roving computer guys. Our roles stretch beyond being ordinary computer repair people. We help people keep their worlds on course. That may seem like an exaggeration, but it is not.

Some days we may help people through ordinary problems like viruses and spyware, other days we may be helping a client find all of their important information on the computer after the death of a spouse.

It is from these ordinary and extraordinary experiences that we acquire the knowledge that we use every Saturday to answer your computer questions on the show.

How to get into safe mode

We have told a number of callers today to run their utilities like scandisk, antivirus and antispyware in safe mode. Here is a quick reminder on how to do it. You can find more information on safe mode by searching for "safe mode" in our search box.

1. Turn on your computer

2. As your computer turns on press your F8 key over and over in about half second intervals until a menu of options comes up.

3. Choose Safe Mode using your arrow keys and press ENTER

Safe mode is a troubleshooting version of windows that disables unnecessary features that can get in the way of removing viruses, spyware and other problems.

Run spyware and anti-virus scans in safe mode

If your anti-virus finds a virus during a scan, reboot  your computer into Safe Mode (push F8 repeatedly on your keyboard when the computer starts up) and run all anti-virus scans and anti-spyware scans in Safe Mode. This will help get rid of pesky viruses and spyware.

Remember to Logout from Financial Sites

Millions of computer users now bank and trade online. The convenience of online banking and trading is not disputed, but some still wonder about safety. All large banking institutions take the time and effort to shore up security from their end to protect you and your transactions. They also know that if they don’t provide the best in security that they won’t be in business very long.

 However, no matter how safe our banking and trading institutions make the process, we computer users still have some responsibility as well. To insure your safety online when performing financial transactions, follow these steps:

Our Top Internet Information Sites 2005

We started publishing this list about three years ago. I fully admit that I am an information junkie and enjoy finding the answers to questions as soon as they come up. I tend to use a core group of sites to find my information. In this list you will see some perennial favorites and some new ones that I started using over the past year.

In no particular order, my favorite information gathering web sites are:

  • Google – Hands down the best place to start when you are searching the Internet

All Search Results are NOT Created Equally

When you click on a link provided by a search engine for a medication you are taking
or maybe a popular TV show, there is a good chance that you may end up at a site
packed with spyware and/or viruses ready to pounce on your computer.

In this week’s tip, I don’t want to rant about viruses and spyware or even the nuances
of searching. All of these topics are thoroughly covered here at the web site. Instead,
I want to point out some general tips and ideas and to keep in mind when searching the
web…regardless of which search engine you choose.

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