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Rick

Mac viruses up 75% over past 2 years

While reading through the news from last week, I came across this story at CNN about the increase in the number of viruses in Macs this year.

The story gives most of it's attention to a story from last week about a PC viruses that was found on very few iPods (less than 1 percent). Reading a little further down, I saw this little gem:

"Oliver Friedrichs, director of security response at Symantec, a leading anti-virus software vendor, said 72 vulnerabilities were discovered in the Mac's OS X operating system in 2006, up from 19 in 2004."

Video Tour of HelpMeRick.com

HelpMeRick.com has a wealth of information for computer users of all experiences, but beginner or novice computer users find the information found here the most helpful. We have put together a short video explaining how our site is organized and how you can find information about computer topics that you are most interested in learning. No other web site is built on information quite like ours. We strive to make computers and technology understandable by all and a tool that will benefit everyone.

To replay this 6 minute narrated video tour of how to best utilize HelpMeRick.com, push F5 on your keyboard or click the Refresh/Reload button on your browser.

AVG Releases New Updated Programs

Many of my shotguns this week have been more news than tips, but they are extremely important news items. Today, I want to inform you that our favorite anti-virus software and anti-spyware software has released new versions. AVG released version 7.5 of their anti-virus software and also rolled out their free (for home users) edition of their new anti-spyware program that resulted from their acquisition of Ewido earlier this year.

The announcement is important for two reasons. 1) Grisoft (makers of AVG) will no longer support the current 7.0 version of AVG starting in February 2007, and 2) Even with the upgrades in protection and updating, AVG remains one of the only anti-virus programs available for older operating systems including Windows 98. We interviewed the president of Grisoft last year on the show, and he reiterated his company's commitment to providing top of the line computer protection at affordable prices for businesses and free for home users without compromising computer performance. And his company has certainly held true to those goals. We continue to be very impressed with these products and recommend them hands down over any product available today. 

Windows Vista Search

Vista SearchThis is the third or fourth installment of my peek at Windows Vista which I have been beta testing for about a month now. Although, I don't think there is any Earth shattering changes in the function of Vista, one feature stands out as being well integrated. That feature is Windows Search. Microsoft did not get a chance to totally revamp the way we save and retrieve files as they had hoped with Vista, but they did integrate the Search function in every aspect of the operating system. And I do mean every aspect. All program and operating system windows have a search box in the upper right hand corner. Even the revamped Start menu has a Search box integrated into it.

I’m not going to tell your kids what to do but…

I had one of my longest appointments ever today as I cleaned a computer free of almost 15,000 viruses, setup a network, installed a wireless card, removed bad security software and replaced it with AVG, did troubleshooting on a fax machine problem and installed Firefox.

I even left for lunch and to another appointment for a while. The appointment took 5 hours not counting virus scans (I went to lunch and another appointment once I saw that there were more than 500 viruses.)

Of course my client was curious how so many viruses got on the computer. I had to explain that it was all caused by infected files that were downloaded through a file sharing program.

Are printers being made worse?

The past few months I have seen an alarming number of customers with printer problems. I know that printers aren't being made as well as they were five or more years ago. In fact, while attending CES and talking with some of the reps from well known printer companies, they stated that plastic gears and other parts have replace sturdier metal alloy parts. We can all feel it…printers are much lighter in weight that they used to be.

One thing that isn't lighter, unfortunately, is printer software. Printer software used to fit on a floppy disk or maybe two and the printer would run for years without problems. Now, many printer installations can take up to fifteen minutes because the of massive printer software installs sometimes approaching 1000 megabytes! Any time a printer manufacturer gives me the option to do a minimal or laptop installation, I take it. Ninety-five percent of the software installed is extra junk that slows down a computer and the printer process. I personally think that all printer manufacturers should give a driver only installation option for those of use who don't want or need the extra fluff.

USB flash drives 101

Flash Drive

No matter how many times we talk about USB flash drives on the show, or I recommend them to my clients, I am still surprised by how many people have no idea that they exist.

A USB flash drive is a small device the size of a key that plugs into any Windows ME, XP or 2000 computer's USB flash drive.

It works exactly like a floppy disk drive but it holds 100-16,000 times as much information.

If you need to do backup of finances, genealogy, or documents, you NEED a USB flash drive.

“We had a computer glitch”

I often try to remember what life was like before computers. I can barely remember what I did with my time before email, web surfing, word processing, digital photography, PowerPoint presentations, MP3 players, YouTube.com, and all the rest. I also find myself longing for the times that businesses couldn't use the excuse, "our computers are down" or "our computer had a glitch".

As much as I enjoy technology and of course make my living from it, I think that we too often use it as a crutch to either procrastinate or an excuse that we hide behind when others ask questions or request information. After all, we all know how frustrating and unpredictable computers can be so questioning the "glitch defense" is futile. We have all thought it, and I will document here and now that I think way more than half of these tech excuses are bogus. Excuses made by lazy or unqualified people buying time or passing the buck.