Thank you! As my conversion to remote services enters its fourth year, I want to take this opportunity to again thank all my customers who have used the service and the new ones who now have access to the service. A little history For readers who may not originate from western Colorado, I started an onsite computer help and training business… Read More »Customer Satisfaction and Remote Services
The knowledgeable folks at HowToGeek.com just published the following article covering Windows security. You more than likely have read or heard my opinions and recommendations for Windows security, but I like to present other sources for you from time-to-time as well. I firmly stand by my recommendations over the years, and try to keep my articles updated on the topic.… Read More »Another opinion about Windows Security – Article
Trying to explain why and how fake security infiltrates my client’s computer is difficult. Instead of trying to explain it each and every time, which can be daunting, I am going to suggest this article as a reading assignment. If you use Microsoft Windows, and you want to minimize the possibility of becoming infected by this almost unstoppable force, you… Read More »More on Fake Security Ads and Scareware
Please, please, please read, listen and watch ALL newscasts/articles/Facebook posts or videos with a critical eye. These past few days the news and Internet have been dominated with this ‘huge ransomware attack‘. Let’s start by talking about math. It is estimated that there are between 2.5 and 3 BILLION computers in the world today. The biggest number of affected computers… Read More »Perspective on Ransomware “attack” 2017
I originally posted this list in January 2007. However, through my keen observation skills, I discovered that all computer users have not yet read and digested this information. For this reason, I’m posting it again because I won’t stop working to educate computer users until every computer user knows these 10 skills.
Computers have become almost a main stream household appliance. Whether you have been using a computer for fifteen years or one, these skills should be second nature:
#11: Learn how to best utilize HelpMeRick.com
If you already know how to do these skills, please pass this article along to someone who doesn’t…help me help other computer users.
Phishing is the dark art of getting computer users to click on links in email or open attachments that are nefarious. Often times these emails are cleverly disguised UNLESS you look carefully at the wording, grammar, and sending address. It MIGHT have a name of a friend, family member, or co-worker, but closer scrutiny will reveal the address is not… Read More »More Phishing attempts…
This past week I learned about an incredibly convenient and useful web site that allows you to listen to unlimited online music for free. The site is Pandora Radio. Sure there are other web sites and radio stations that let you do the same thing, but this one also customizes your station based on your musical tastes…for free…and without commercials.
This tip needs to come back to the front page again. I’ve helped many more people the last few weeks with this issue. Please print it and hang it by your computer…and send it your friends as well.
I posted this tip many moons ago, but wanted to bring it back to the front page because we have so many new high speed Internet users. Click the Printer Friendly option at the bottom of this tip, print it out and post it next to your computer…you will be glad you did.
Routers take high speed Internet signals and then distribute the signal (route) to multiple computers. Sometimes, however, the signal gets lost and an Internet connection cannot be made. This can be due to multiple reasons, but most can be rectified the same way. Before you reach for the phone or grumble under your breath, follow this simple and highly effective procedure to get your system(s) up and running again.
Shut off all computers.
Unplug the power from the high speed modem.
Unplug the power from
Almost two years ago, Apple added the ability to create keyboard shortcuts for entering frequently typed information on our iPads or iPhones. I take full responsibility for not sharing this tip with you sooner! And when you see how easy this tip is to implement and use, I sincerely hope you are not angry with me for not sharing it… Read More »How to enter common data faster on your iPad or iPhone – Video Tip
Now that Internet Explorer has caught up (sort of) with modern browsers, I wanted to point out yet another function of tabbed browsing (click here for the popular and informative tabbed browsing tip ). If you like to check multiple sites every day or maybe use your browsing sessions for research, let your browser do some of the work for you by opening multiple pages at the same time.