Adam is deep into academia these days as a student and a professor at our local college, so I was lucky to be able pull in Matt Kettlewell to co-host with me today. Great show with lots of calls (had to cut one guy off short after his 3rd call) and while troubleshooting an email call, the caller gave out… Read More »KAFM Computer Help Show Podcast – 11-16-11
Due to many circumstances, busy scheduling, and a couple of short trips, I have been noticeably absent from posting new articles here at HelpMeRick.com the last few months. Thanks for continuing to search for and use the information found within these virtual walls to help make your computer life just a little easier. During these past few weeks, I have… Read More »Longest hiatus is over
Right now, I carry an iPhone, an Asus EeePC netbook (running Ubuntu 10.04 NBR) on a daily work day basis. When I travel, I carry the iPhone and usually the EeePC. I also own a 13″ Toshiba laptop that I dual boot Ubuntu and Windows 7, but I only use the Toshiba only for teaching and presentations.
My thought process is:
As a traveling tech trainer and troubleshooter, my netbook is extremely handy to have with me when Read More »Re-thinking my mobile tech
Since 1996, I made it my mission to share every bit of pertinent digital knowledge that I acquired with anyone willing to visit the site. It astounds me to this day how many computer users refuse to read and refuse to learn. Truly, 40-50% of the house and business calls I make every week would evaporate if the computer user had read my articles and tips on a regular basis and followed their advice. This is especially true regarding security problems computer users encounter.
One comment I receive constantly goes something like this, “I have looked at your site (or listened to you on the radio) and don’t understand any of it.”
One of my other missions was to not only make my information available, but also Read More »My business benefits from folks not reading my articles & tips
Raymond paid a buck to be first this week followed by questions from John, Natalie, Bonnie, USSRover, Stan, Cailin, Parag, Doc, Anne, Dane, Tim, Joanne, Dane and Jana. They asked about Windows 7 email problems, meaning of default, unrecognized laptop hard drive, Find function in OpenOffice spreadsheet, how to know when you are being scammed, improving laptop performance, backing up… Read More »Rick Answers His Email – Episode 071
Todd, Robert, Steve, Peggi, Shannon, Dennis, Terry, Russel, Theresa, San Miguel, Gary, Sandi, Harold, Joan, Pam, John, Belmira, Justin, Diane, Anne, Andrew (who paid $5 to be first this week), Regina, Dave, and Kathy asked questions about: obtaining old computers to experiment with, problems with a network controller, using Microsoft Security Essentials, working with video files from a Panasonic camcorder,… Read More »Rick Answers His Email – Videocast 069
NowGetWell – my health and wellness business in Tucson, AZ Links & Resources CCleaner Cute PDF Digital Photography Review File extension database from DotWhat? File Extension Finder Firefox Web Browser Foxit PDF Reader Free Mac OSX Utilities Hoax Busters Image Resizer for Windows Vista/7 Make Gmail Default Email System for Windows Maximize windows automatically – AutoSizer McAfee Removal Tool Microsoft… Read More »Links & Resources
Name: Patrick
From: gj
OS: Windows XP
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Solving email problems
Saturday, July 22nd, 2006 | Email Tips | Rick
Rick, the two email tips in this post could not be found. Are they still applicable?
Thanks for writing and thanks for finding more dead links here at HelpMeRick.com. Some of the tips here date back to 1996, when I first started this site. And the site has undergone many transitions and improvements since then.
For that reason, it helps me and many others who visit the site when I get a chance to correct tips like the one you were reading. To answer your question, the Read More »Email of the Week – 009
Computers started making their way into homes, en masse, 15 years ago. After 15 years, computer users should not be afraid of using their computer.
This case study tells the story about a customer of mine, Wanda, who happens to be in her 70s. Like most computer users she used a Windows based computer. In her case, it was a system put together by her grandson in 2002 or 2003 and has a 1.8ghz processor, 256mb of RAM and the XP Home version of Windows.
When I first met Wanda a few years ago, she had typical Windows user problems; slow computer, slow Internet, couldn’t open some attachments, virus and spyware problems. She used dialup Juno for Internet and Norton Antivirus on her system. I couldn’t talk her into getting a DSL or cable connection, but I did change her security from Norton to Read More »Senior uses Ubuntu system 14 months trouble free
We have discussed this topic many times, but I continue to hear from people who forget this simple troubleshooting step. When a problem arises that seems insurmountable or you can't move your mouse or type on your keyboard, shut the computer off at the switch.
There are two ways to shut your computer off when a problem occurs…actually three ways.
Once you shut your computer off this way, let it sit in the off position for a few minutes before turning it on again. If you are using Windows 95/98/Me, don't worry if it barks at you a little for 'not properly shutting down'. With any computer, this isn't the preferred method of shutting off the computer, but in a pinch it usually gets you out of a jam.