A bunch of questions this week about removing fake security software. For folks with similar problems, please refer to this article I posted earlier this year regarding removing these nasty infections and this article to help prevent the problem. Other questions this week included recommendations for website creation, a stubborn restarting computer, Palm handheld question and a problem with the… Read More »Rick Answers his Email Videocast – 057
QUESTIONName: Cathy
From: Walworth, WI.
OS: Windows XP
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I use Firefox and lately whether I have one or twenty tabs open all of a sudden it crashes and I have to re-open and restore tabs. This happens 3-4 times a night.
I have CA Security and Spy Bot.
Thank you,
Cathy
Thanks for writing and great question. Two ways to troubleshoot your problem. First, Read More »Email of the Week – 016
This week I answered questions from Amy, Ralph, Jorge, Elizabeth, Diana, Bob, Ernie, Anne, John, Walt, Tracy, Amy, Steve and Tim. They asked qustions about Skype, Windows 7 networking, spyware toolbars, upgrading an old PD, a local wireless Internet provider, email security, Internet Explorer 8, sharing PowerPoint, uploading Flip Video to a blog, burning DVDs with iDVD on a Mac… Read More »Rick Answers his Email Videocast – 056
This week’s questions from Kim, Walter, Charles, Gene, Frank, Robert, Jon, Theresa, Bonnie, Terry, Debbie and Kay covered some interesting Linux/Ubuntu related topics, downloading CCleaner, speaker interference, inserting photos into email, Apple update questions and more. Have a look and a listen!
Name: Grac
From: Pittsburgh
OS: Windows Vista
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The computer has been shutting down and comes back with the Windows Error Recovery (black screen with print) with the choices of starting normally or in Safe Mode. One time after this I got message saying there was a display error (Error Code 0X00000001)which had recovered successfully. No problems for 3 days, then again it would shut off on it’s own or freeze and need to be restarted. Yesterday the following message came up after this: Display driver NVLddMKM stopped responding and has successfully recovered.
Can you help us with this?
Thanks for writing. Your question presents a great opportunity to not only help you, but demonstrate how other folks can handle a similar problem.
First, we need to define what a driver is. Drivers are Read More »Email of the Week – 015
Name: Eve
From: Cedaredfe
OS: Windows XP
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I downloaded the Ccleaner and ended up with the Yahoo tool bar. How do I get rid of it. Thanks
Hello Eve. I will answer your question in a minute, but first, let me talk about prevention. As always, prevention is the best medicine. During the setup of CCleaner, there is an option to NOT install the Yahoo Toolbar (see image below).
This lesson applies to almost any software we install. Take just a few seconds to look Read More »Email of the Week – 014
The summer has kept me busy and I let a few too many question stack up (remember that you can make a small donation when asking your question to get priority). I answered all the questions you asked the last 2 weeks in these two videos. The first video contains questions from Doris, Henry, Andrew, Jean, John, Rae Ann, Craig,… Read More »Rick Answers his Email Videocast – 053
Questions this week came from Essie, Annie, Bob, Renee, Anne, MARGUERITE, Doris, Leo, Ken, Lance, and Karen. Some questions about Mozilla Firefox and recent update to 3.5, strange keyboard and picture problems, sending pictures via email, a request for my phone number…from a guy, a .email question, and a potential hacker problem. Have a look and a listen!
Great show today as we discussed Google Chrome OS, what computer users really do with their computers, and answered a lot of questions from callers. Have a listen. Computer Help Show Podcast -07-15-09
Nolan, Anwar, Peter, Pat, Jonathan, Gena, Walt, Kathleen, Eve, Steve and Elizabeth asked questions about a lost Windows 2000 password, router connection issues, AVG install, Internet Explorer 8 upgrade problems, lost CD/DVD drives, high capacity memory cards, backing up email and more. Check it out!