Wow, tons of great questions this week from Donna, Deborah, Craig, Jay, Chris, Larry, Gloria, Jack, Ralph, James, Robert, Darren, Leo (who just said hi), Marge, Janette, Joyce, Leo Jason, Emir, Bob, Glenna, Enoch, and Alice. In order, they asked questions about installing Flash in Firefox, a stolen email address, moving to a Mac, viewing large pictures sent as email… Read More »Rick Answers his Email Videocast – 063
Once a month has been good for our show. We have lots to talk about and not seeing each other as often, I think our enthusiasm for what we do comes across better than ever. We hope you feel the same. Listen to this month’s show where we talked a lot about smart phones and Windows 7. Remember, Adam Cochran… Read More »Computer Help Show Podcast – 10-21-09
This week’s questions are brought to you by Mike, Todd, Paul, Randall, John, Bob, William, Warren, Bob, Raymond, Che, Dennis and Monica. In order, they asked questions about; digital camera repair, lost CD drives, Vista startup nags, deleting Facebook account, programs for checking drivers, stubborn desktop icons, lost search feature in XP, lost password for helpmerick.com??, free Microsoft Word download,… Read More »Rick Answers his Email Videocast -062
Name: Marty
From: Houston, TX
OS: Windows XP
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Is there a difference between the AVG trial version and the AVG free that you refer to on your site? Is it too late to get the free version or is it the same as the trial version? Thank you. Is it compatible with WindowsXP – SP1 only? I still need to restore computer to SP2 but want to be protected ASAP.
Thanks.
MC
Yes, there is a difference between the trial and free versions of AVG. The trial versionRead More »Email of the Week – 020
Chalmers paid to have his question read first this week followed by questions from Radha, Greg, Briel, Violet, Sue, Betty, Donna, Gary, Marty, Howard Kristen, Ariane, Robert, and Don. Chalmer’s question concerned a very old computer, and in order, the other questions were about a programmers application conflict with Vista Aero, Ubuntu users group, changing desktop wallpaper, screen resolution problem,… Read More »Rick Answers his Email Videocast – 061
This installment 60 of Rick answers his email (cue the balloons and dancing girls). Questions this week are from Robert, Paul, Jose, Henry, Blane, Clare, Romero, Mark, Robert, and Paramount. They asked about Word 2007 typesetting, backing up photos to CD/DVD, monitor problems, Microsoft Security Essentials advice, cleaning a Nikon camera after surviving Burning Man, downloading Java, recovering from a… Read More »Rick Answers his Email Videocast – 060
This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware… Read More »Rick Answers his Email Videocast – 059
This week’s questions ran the gamut from Firefox problems to anti-spyware recommendations, a broken CD-ROM, and a half-done job by the pros at Best Buy. This week’s questions brought to you by: Walt, Thomas, Raymond, Tim, Harold, Al, Humphrey, Scott, Mike, Craig, Martin, and Harprahb.
Name: Steve
From: Tampa, FL
OS: Windows Vista
———————-
The problem concerns getting the Windows Update system to work–it has not updated in nearly two months and I even downloaded Registry Mechanic (PC Tools) to fix it but that doesn’t work. I can send a screen capture but it is Error Code 80240016.
Thanks very much.
Thanks for writing Steve. It appears that your problem relates to some corrupt Windows files. Try this first:Read More »Email of the Week – 018
Name: Raymond
From: N Smithfield RI
OS: Windows XP
———————-
Hi Rick
I haven’t been receiving any more of your e-mail news, has this been canceled? also every time I use CCleaner it wipes out my auto signing in, I’ve tried to unchecked windows log files but that didn’t work, can you help?Read More »Email of the Week – 017