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The calls are starting to ramp up wondering about AVG's messages regarding the discontinuation of their anti-virus. The message is a little alarming, but rest assured that AVG (Grisoft) is NOT going out-of-business and for home users the product will remain free. Although Grisoft is discontinuing support and updates for their current version, they have released a new version of… Read More »AVG AntiVirus Upgrade
One of my customers today had a problem with general computer slowness, pop-ups and couldn't hook up to their cable connection. This particular client is well known to me because I help clean up the computer on a fairly regular basis. My advice is always the same: don't use free download services (Bear Share was loaded), online poker sites are known spyware beds (two different online poker programs were loaded), please use the proven anti-virus and anti-spyware software that I install and configure (my software was deleted in favor of the super secure AOL Security Suite).
After removing the AOL security suite and re-enabling the high speed connection, I installed AVG Anti-virus and Anti-spyware. Just doing a quick scan with the Anti-spyware program yielded more than 80 spyware problems which AVG then dispatched of quickly. Is this a slam of AOL? No, just a factual account of yet another example of what I find on computers that use sup-par security systems. To be fair to the AOL system, the computer user engaged in practices that would tax any computer system, but the problems would not have been nearly magnified with the security setup that we recommend.
Believe it or not, Microsoft put Solitaire in Windows to help new computer users get comfortable with the mouse and its functions. After years of playing solitaire, this tip will help you put the skills to use. I like to call this technique the "ol' 8 or hearts on the 9 of clubs trick." In computer talk, what you are doing when you move one card to another in solitaire is the "drag & drop."
Drag & drop ( " the ol' 8 or hearts on the 9 of clubs trick") is an extremely helpful and time saving skill to use in other computer activities. One of my favorite places to use it is moving files (pictures, documents, etc) from one location to another. For example, if you open a CD or memory card full of pictures up in one window and open another folder on your computer (like My Pictures) in another window, you can then drag files from one window to another.
Internet Explorer 7 finally became final last week and is starting to be deployed as a Windows Update. While I believe that IE 7 is a huge step in the right direction, the changes in the look and feel of the browser will throw many for a loop. Even after working with IE 7 for the past five or so months as it made its way through the beta stages of development, I don't think it holds a candle next to the Firefox browser . If you aren't afraid to learn the new nuances of IE 7 and don't want to change to Firefox, I say go for the upgrade. However, if you are perfectly comfortable where you are right now with Internet Explorer 6, then you might want to download and install this tool , made available through Microsoft, that prevents the automatic installation of the new Internet Explorer 7.
HelpMeRick.com has a wealth of information for computer users of all experiences, but beginner or novice computer users find the information found here the most helpful. We have put together a short video explaining how our site is organized and how you can find information about computer topics that you are most interested in learning. No other web site is built on information quite like ours. We strive to make computers and technology understandable by all and a tool that will benefit everyone.
To replay this 6 minute narrated video tour of how to best utilize HelpMeRick.com, push F5 on your keyboard or click the Refresh/Reload button on your browser.
I had one of my longest appointments ever today as I cleaned a computer free of almost 15,000 viruses, setup a network, installed a wireless card, removed bad security software and replaced it with AVG, did troubleshooting on a fax machine problem and installed Firefox.
I even left for lunch and to another appointment for a while. The appointment took 5 hours not counting virus scans (I went to lunch and another appointment once I saw that there were more than 500 viruses.)
Of course my client was curious how so many viruses got on the computer. I had to explain that it was all caused by infected files that were downloaded through a file sharing program.
Picking out an Internet provider in the good ol' days of the Internet was easy. All you had to do was pick a company that wasn't owned by AOL and you'd be OK.
Today the choice is much tougher because you must choose between dial-up and broadband. And if you choose broadband, you must choose which type of broadband is best for you.
Here is a handy guide to help you decide.
Dial-up – Dial-up Internet the slowest way to connect to the Internet, but it is usually the least expensive if you are comparing actual costs of service. However, there are other disadvantages besides lack of speed.
If you use a memory card reader (internal or external) and Windows does not bring up the AutoPlay wizard (little window that pops up when a card is inserted giving you choices of what you can do), the solution is to download and run this utility from Microsoft . The tool, called AutoFix, will re-enable the AutoPlay function Windows normally displays when a memory card or USB drive is inserted into the computer.
If your AutoPlay works fine now, do NOT download and use this utility.
I installed the Windows Vista Beta edition I downloaded yesterday and so far have no evidence to overturn my initial observations. The install took about 55 minutes and was entirely hands off…an improvement from previous Windows installations. The boot up process is slower than Windows XP and shutdown is really slow. And this is all without adding any software to the computer yet.
Microsoft tells us that Vista will be the safest Windows ever. I hope that is true because computer users will be moving to Apple in droves. The interface seems anything but intuitive, and that's coming from me who some say knows a little about computers. Instead of making the interface easier, much of the functions are hidden under layers of hard to navigate clicks. And so far, once I do get into a program, they all seem like the old programs with just a new layer of gloss and difficulty.