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Clean your inbox

stuffed inboxEmail truly revolutionized communication. The ability to retrieve a message from anywhere in the world in a matter of seconds is mind boggling. However, judging by the size of your inboxes (see this week’s poll), you could benefit from some tips on how to keep your inbox clean.

I used to keep as many as many as 50 or so email stacked up in my inbox, but I always felt that I was behind in my work and consequently much of the email went unread and unanswered. A little more than a year ago, it all changed after I read an article that struck a chord with me called Email Zen. I immediately started practicing the techniques and suggestions in the article and found myself with a cleaner inbox and a better overall outlook (no pun intended) about email and my email communication. I continue to strive for the empty inbox and find that if i get more than 10, I start to get a little jumpy.

From reading that article and my own experience over the past eighteen months, here are my suggestions for reaching harmony with email:

Your one stop troubleshooting spot

In the almost 14 years that I have devoted to helping computer users, I have discovered a few computing standards:

          • Many computer problems can be solved by simply restarting the computer.
          • In the event of a mouse, keyboard, monitor, sound, printer or Internet problem, always triple check your cables to make sure everything is plugged in securely.
          • Much to the dismay of computer users, almost all problems were caused in some way by something we did or didn’t do…usually unknowingly or inadvertently.
          • Your neighbor/co-worker/family member/ cannot fix your computer.
          • Very few computer users backup their important data.

With these five basic rules established, use my basic troubleshooting tips for printers, sound, Internet (click here) and other problems BEFORE panicking and before calling tech support. You will be pleasantly surprised how either performing rule #1 above or using these guides can dig you out of a problem rather quickly.

Protect Your Identity

Identity theft is becoming an enormous problem in the United States and worldwide. Identity theft involves the misuse of your personal information to fraudulently purchase goods, services or open accounts to purchase good and services.

According to a FTC report, identity theft cost victims, businesses and financial institutions $500 billion in 2003. The average victim spent more than 75 hours cleaning up their name and accounts at an average loss of more than $11,000.

Contrary to popular opinion, most identity theft results from stolen mail, stolen wallets or purses, trash rummaging or the victim falling prey to a scam, not online shopping. In fact online shopping with reputable dealers is safer, in many respects, than shopping in your own city. Of course, most retailers operate safe businesses and have reputable employees, but the ever increasing reality is that we must be careful with our personal information.

Gmail guide for beginners – 3 Videos – Video Tip

This week’s video tip is a HelpMeRick.com first…it involves 3 videos to cover the topic of Gmail. Directly above each video below, I give a short synopsis of the videos contents. The more I use it, the more impressed I am with Gmail. If you currently use Gmail, don’t be afraid to watch these videos as you might pick up a tip or two yourself.

Google offers a good Help section covering their email system, and you can find it by clicking here. My short video series here are meant to just get you started quickly and give you the highlights of this email system.

My first year with Gmail

MailboxI closed Outlook and started using Gmail exclusively one year ago. At first, I thought it would be a good experiment to see what Gmail was really all about, but I was also fed up with Outlook and its limitations. It took me two or three weeks to wean myself of thinking of my email in the same way that I used to with Outlook. For the experiment to work, Gmail had to satisfactorily accomplish 3 key functions of email that I handled pretty well with Outlook:

  1. Spam filtering (I used Cloudmark Desktop with Outlook for years and am convinced that for Outlook/Outlook Express or Thunderbird users there is no equal).
  2. Aggregate all of my email addresses (5) in one system.
  3. Organize my email with categories (folders) and automated filtering for shifting email to their appropriate category/folder.

If Gmail could equal or exceed what I could do with Outlook, then I would consider it a success. Gmail’s spam filtering quickly impressed me. In fact, one year later, I can say confidently that Gmail’s spam filtering is superior to that of the Cloudmark system that kept me sane for years with Outlook. Feature #1, check!

I learned to use the Accounts feature in Gmail to successfully and seamlessly pull all my email addresses (and sort them) into my Gmail account. Beautiful; Feature #2, check!

Organizing my email, without the use of folders, proved to be the

Set up a home network – Part I

Home NetworkHome computer networks used to be just for geeks, there was no practical reason to setup a network at home because most people only had one system and the Internet was only accessible through a dial-up connection that couldn?t be shared.

Today that has all changed. Computer networks are not only practical but they are also easy to setup and in many cases they are absolutely necessary. Over the next few weeks, we will breakdown the process of building a computer network into simple steps that will guide you through the entire process of setting up either a wired or wireless home computer network.

Before we get into the logistics of a network setup, we should cover some quick terminology. Here are a few terms you absolutely need to understand to build a computer network.

Increase the speed of your computer

If your computer still performs all the functions you want it to do, there is no need to replace it. However, no matter if you’ve been using the same computer for a month or seven years, all computers need and crave RAM (Random Access Memory).

RAM provides the ‘umph’ for our computers and an abundance of it helps Windows’ performance tremendously.

Hard drive space (physical storage of your data) and RAM (temporary memory for running programs) utilize two distinctly different types of technologies. So, don’t equate free hard drive space with RAM. Instead, use these guidelines for figuring out your RAM needs.

Because of the dramatic drop in price over the past two years of RAM, here are my current recommendations for your computer system (the numbers are in megabytes):

Always check the cables

Two customer visits this week took less than 10 minutes after I arrived on the scene. When printers, speakers, keyboards, mice, etc stop working and I get a call, the first thing I ask is whether the cables/cords are all plugged in correctly or at all. About 50% of the time, I’m told either “yes they are” or “I don’t know how to check them and want you to do it.” I show up and check the cables, attach them securely to their correct spots and then everything works.

The next time you lose sound, can’t print, lose your keyboard or mouse function follow these steps to save you lots of time, frustration, and money: