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Use the Ethernet port for broadband

If you have broadband Internet and you had the company set it up for you, it is very likely they connected it using the USB cable instead of the Ethernet cable.

The Ethernet cable has an end on it that looks like a giant phone jack and it is the most reliable way to connect your computer to your broadband cable or DSL modem.

Scanners, printers, joysticks, mice, keyboards, and digital cameras are just a few of the dozens of devices that can be connected to your computer’s USB ports. Since this is the case, you must load drivers to get your computer to recognize your broadband modem when connecting through USB.

Technology solves problems tracking medical records

Have you ever been to a doctor’s appointment where the doctor asked you a lot of questions then referred you to another doctor only to have that doctor ask you all of the same questions all over again?

Are you tired of answering questions about whether you have any allergies? Are you ever curious why the doctors ask you when your last tetanus shot was? Don’t they ever write this stuff down?

As it turns out, doctors offices each track your records, but only certain information gets passed on when you go to the hospital or to a different doctor.

The solution to this problem in on the Horizon. I began my morning meeting with a doctors office that is a client of mine and a local group called Quality Health Network.

Don’t assume it is your problem….

If you use a high speed Internet connection, don’t assume that if you have problem accessing the Internet that it is your computer’s problem. I encountered a situation today where a customer, in an effort to save money, had problems with their DSL connection. Before calling me she:

  1. Attempted to troubleshoot the problem herself for two days by playing with the settings of her email and network
  2. Her husband intervened and did the same thing
  3. Called Qwest and spent nearly 2 hours on the phone with them
  4. Called Dell and spent another 2+ hours on the phone with them

Result? Still no Internet connection.

Shareware and Freeware – March 2006

We haven’t covered this topic since 1999!

Shareware is software that you can "try before you buy". The developer usually provides the program for free of charge with either some features disabled or a time limit on how long the product can be used. To unlock all the features or use the program past its expiration date, you must pay for a registration number. This type of marketing works quite well for developers who make good products.

Freeware is software that you can use for no cost at all. Developers providing this software usually create the program to either fill a niche or jus practice creating new programs.

Programs by small developers can be found for almost any purpose you need. Everything from organizing pictures to creating labels and from recording music to changing wallpaper. The only places I recommend hunting for and downloading freeware and shareware are:

Download.com
Tucows.com
Nonags.com
Palm Gear (for Palm Pilot users)

Not everyone needs or wants a computer

My first appointment of the day was at the house of a couple whom were given a hand-me-down computer about six years ago. I taught them how to send and read email and a few computer basics back then and haven’t heard from them since. They needed me to look at the old Windows 95 computer today because nothing would come up on the screen. Indeed, Windows had crashed and they elected not to fix it.

After talking a few minutes, they confessed that they really didn’t want to get a new one or fix this one because they weren’t particularly interested in the machine. In fact, they pointed out that they had disconnected from the Internet just a year or so after I had seen them because they hated getting the forwarded email from friends and decided to cancel their service rather than tell their friends to stop sending the junk. Since then, they only played solitaire. And now they think they will just continue on without a computer.

The Trouble with Macintosh Computers

I received a call from a nice woman today who had a Macintosh computer that was on the blink. She made comments about how tough it was to find someone to work on her computer and thought I wouldn’t work on them either. I told her that I could look at it, but if it needed hardware work, we would have to find someone who could work on it for her since I didn’t do that. Sounded as if her disk needed initialized (Mac speak for formatting the hard drive and starting over).

Apple makes great computers and they have the best designs of any computer on the market. Overall, they are stable machines and there is not argument that they are safer to use on the Internet than Windows computers. My only reservation about Macintosh computers lies in their number of users…less than 3% of all computer users use Macintosh.

Moving from AOL isn’t always easy, but it’s worth it

I am currently helping two clients make the move off of AOL after many long years of being AOL customers. While each client is having a few problems making the adjustment, each has stated that they small issues are worth it to get away from AOL.

There are a few things that you need to get ready for when making the switch from AOL. 

1. There is no easy way to backup your address book and move it over. You can print it out and then manually add each address to your new email program. The best way I have found to do it, though, is to send emails to everyone in your AOL address book with your new email address. Ask for each person to send a reply to your new address. Then, as people reply you can click "add sender to address book."

Get rid of Atwola

Atwola is a nasty little spyware cookie. Here is how to delete it if you get it.

You can follow these steps to block this cookie from your computer:

  1. Go to Start > Settings > Control Panel > Internet Options.
  2. Click the Privacy tab, click the Website button or Edit button in Website group box.
  3. In the Website box, enter Atwola.com and click Reject button to add this website to block lists.
  4. Click Ok button to save the changes.
  5. Open the file "%WinDir%\system32\drivers\etc\hosts" with a text editor program.
  6. Add the following lines to the end of the text file.

    127.0.0.1 ar1. atwola .com
    127.0.0.1 ar2. atwola .com
    127.0.0.1 ar3. atwola .com
    127.0.0.1 ar4. atwola .com
    127.0.0.1 ar5. atwola .com
    127.0.0.1 ar6. atwola .com
    127.0.0.1 ar7. atwola .com
    127.0.0.1 ar8. atwola .com
    127.0.0.1 ar9. atwola .com

Successful Searching of the Internet

All too often I hear comments like "I can’t find anything on the Internet" or "I’m afraid of getting viruses from the Internet" or "Where do I start". In today’s meetings, we discussed some tried and true methods of searching the Internet successfully and easily.

Google is the current king of web searching and should be your first stop to start any search.

Boolean searching is probably the single best methodology to learn to improve your searching skills. Here’s how it works in a nutshell:

10 Things you can do with Broadband Internet

Thanks to lower prices and increased availability, broadband (high speed) Internet is starting to over take dial-up services in the United States. Dial-up Internet served us well for the first 10 years of the Internet, but to really take advantage of the Internet today, a broadband connection is a must.

Here are 10 things that you can do with a high speed connection today that you can’t do (as easily) with a dial-up service:

  1. Keep up to date with Windows and Internet security updates automatically
  2. Google Earth
  3. Download music (legally) at sites like Napster, iTunes, and Rhapsody
  4. Receive and make phone calls while on the Internet…without an extra line!
  5. Watch online news or information videos or listen to online music or news casts without waiting and without the choppiness and stuttering of a dial-up connection
  6. I know many people don’t think that speed matters…but with broadband, the Internet becomes much more of a resource tool than a novelty.
  7. Upload pictures to printing services to either be picked up or mailed to you.
  8. Watch movie trailers
  9. Save time…you can do four times as much research or work with a broadband connection in half the time.
  10. Make free or extremely inexpensive phone calls and video phone calls.

Admittedly, many of these functions can be carried out with a dial-up connection, but studies and my experience have shown that people don’t do these things. The reason? Time. For example, a broadband user can download a song in under 3 minutes. The same song takes nearly 25 minutes with a dial-up connection. Services like Google Earth can take up to 10 or more minutes to start with dial-up.