Another parental reminder

We mention this tip as often as possible on our show, but I felt it was necessary to bring it to the attention of our web visitors again: Parents, please install and use only Mozilla Firefox for your web browser. Kids, especially teens, plus Internet browsing with Internet Explorer spells disaster. Too many Internet degenerates target their spyware and virus spreading programs at teens and teen related web sites. Also, teens...

Don’t run more than one antivirus program

I ran across too many computers this week that had multiple anti-virus programs installed. My advice has always been and still is that you should only be running one anti-virus product at a time. Multiple anti-spyware products are ok, and sometimes necessary, but running multiple anti-virus products will drastically slow down your computer and cause many more problems than they solve. My top 3 anti-virus products as of today...

Bresnan Security Suite

Our local cable Internet provider, Bresnan, starting sending out notices about their new security suite from Computer Associates. Computer Associates is one of the older technology companies and produces great software, and I haven’t seen the product yet, but based on the description in the email, I wouldn’t jump on board. As with most suites, they are usually too big, too slow, and don’t protect you well...

The Top 10 Free Porn and Poker Web Sites

Let’s all face it. We don’t have to agree with it or even like it, but the porn and gaming (poker) industry push the boundaries of the Internet and sometimes that translates to a better Internet experience for all of us. From experience with my business, I can tell you that computer users who frequent free online gambling sites, porn sites, and free music downloading sites have the worst running computers....

Spyware’s on the rise – Rules to keep ...

We have posted a number of tips for getting rid of spyware, but most spyware is totally preventable. Most of it comes as gullible, over confident teenagers surf the web. Here’s a list of rules you can print out and post by the computer to keep the computer safe. These are not in order or importance. 1. Use Mozilla Firefox to surf the web 2. Do not click on anything that claims that you have won something 3. Do not click...

3 Reasons NOT to use Registry Cleaners

I know that downloading can be fun and pop-ups can be enticing. But when it comes to most system utilities (programs supposedly designed to help your computer), just say “NO!” One of the worst add-on utilities you can get is the so-called “registry cleaner”. First, let me try to define the registry. Starting with Windows 95 and all versions of Windows since then, Microsoft has employed a large and...

It’s the basics baby…5 of them

A customer of mine commented earlier in the week that he was “amazed” at my knowledge of computers. I thanked him then replied that all of my knowledge could fit in the head of a thimble. And it’s true. Many days I stew over how much more I would like to know and learn about computers, technology, programming (which I know butkus about), web design, and web marketing. One reason I have been successful in...

Why would I pay 99 cents for a song?

That is a direct quote from a Freshman in college that I helped with her computer today. She purchased it just three days ago and already has Lime Wire installed. For those not familiar with Lime Wire, it is a service that many people use (especially college aged kids) to download free music, movies and more. In addition to be legally questionable (or downright illegal by some accounts), downloading free music is the single...

Internet Explorer prints only HTML

Today I ran into a problem that I hadn’t seen before. A customer’s MSN and Internet Explorer browser (including MSN email and web mail) would only print the HTML coding of a web page or email. HTML stands for Hyper Text Markup Language and is the programming that is used to present web pages to us and the coding behind text color, bold, etc. in email. We had cleaned some spyware from this users computer earlier...

How to Remove the Greeting Card Virus

Adam and I first mentioned this nasty little virus earlier this spring on our radio show. The email that spreads it poses as an electronic greeting card from your friend or relative. Because the email is so poorly constructed, is never from a known address, and the link it displays in the body of the message is a number (NEVER, EVER Click a link that is constructed of a number, ex: http://91.188.176.15/) we didn’t put...

Ubuntu – Day 9

After using this laptop for a solid week plus, I see pluses and minuses in laptop use. The Ubuntu continues to roll along perfectly. With Ubuntu, for the moment anyway, there is no need to install anti-virus or anti-spyware software because there are very few problems with Linux being hammered on like Windows. I’m running the base install of Ubuntu with no extra security software at all…definitely one reason that...

How to know if you have spyware

If the popups and sudden system slowdown aren’t sufficient indicators, here are two other ways to tell that you have spyware. 1. Tons of toolbars in Internet Explorer 2. More than 10 items in the system tray by the clock Special thanks to my client who unknowingly contributed material for this video which I recorded with my cell phone. ...

Spyblocker: My first nasty Vista spyware and repai...

I am writing this from a client's house. Typically I wouldn't work on the site while I am on the clock but since I have to sit and wait for they repair scan to finish, I might as well tell you why I'm here. It all began with a call this morning. My client said that she could move her mouse but it wouldn't let her click on anything. Luckily I had time available to see her in the afternoon. When I got here I...

Is this a test?

Today I had an appointment that spanned almost every area of what I do on a daily basis. The appointment lasted roughly three hours. In that time I… Helped setup a new iMac. She is making the switch from Windows and wanted some of the features that she was used to in her PC. I set her computer to ask for her password whenever it was turned on or came out of sleep mode so her kids couldn't get online without her...

Stick with HelpMeRick’s trusted security sof...

Some days I seem to face recurring themes. Today's was extortionware. Extortion is when someone forces you into paying money to solve a problem that the person or institution requiring payment caused. If that doesn't make a lot of sense, ask Rick to explain how his "If you want to keep your kneecaps – go get nachos for us," program works during the show on Saturday. We have spelled out our proven...