Today I saw a client I have not seen in a long time. They are a great family with four teenagers at home. One year I had to reformat their computer three times because of their knack for picking up spyware.
While I enjoyed the money, I did not enjoy doing all those reformats. Reformatting a computer is my least favorite project.
Gradually I would break them of their habits and have them using Firefox, AVG and a variety of anti-spyware tools. Each year I have seen them less and less.
I saw them today to help them setup a new laptop and I decided to scan their desktop computer for spyware while I was there.
Their system was far from clean, but the stuff that the scans found was not serious. They had a lot of little fake search toolbars, a lot of Zango related stuff but not major viruses or malicious spyware. I was very happy that they had been following my advice and they were very happy that they hadn’t seen me in almost a year.