Since many handouts collected at trade shows or seminars end up in the garbage or forever relegated to the plastic bag they were stuffed in, I’m providing today’s handout online for your downloading and viewing or printing convenience. Thanks for attending the class today! High Tech Does Not have to be High Stress – Family History Fair Handout Computer Maintenance… Read More »Handouts for Grand Junction Family History Fair
Google rolled out a great new feature for Gmail this week that allows users to drag files from folders directly into an email. It only works with Google Chrome and Mozilla Firefox at the moment, but it works extremely well and makes attaching files a lot easier. Take a look at the video below to see how it works.
This week, I answered questions from Jane, Nancy, Jim, John, and Diane. I answered questions about downloading CCleaner updates, protecting a laptop from theft, reinstalling Google Chrome, correcting a spontaneous scrolling mouse, and downloading Quickbooks from the Internet. Enjoy, and remember I will answer any question from anyone who makes a donation after they submit their question here.
The past six months or so, I have performed at least 4 RAM upgrades per week. RAM is the temporary memory that gives our computers the best chance to perform at optimum speeds. I am doing more of them because folks are electing to hold on to their older computers instead of buying a new one. With the RAM upgrade and some other optimization, most folks can get another 2 or more years out of an existing computer.
When I get a call from a computer user telling me that their computer is slow, it usually needs one or all of these three adjustments:
You can do Read More »Lots of RAM upgrades lately
This week Rita, Jim, and Ted asked questions and paid to have them answered. They asked about online backup, Outlook problems in Windows 7, and printing problems in Firefox. Here are their questions and answers:
Woo hoo! Another episode of Rick and Adam doing their thing on the radio! Adam brought in his daughter, Beth, this month, and although she was quiet, she keeps Adam from cursing on public radio. Have a listen, spread the word, and tune in next month (Wednesday, April 21)!
Technically, I’ve been using Windows 7 (in beta and final form) for more than a year, but for today’s discussion I want to review what I’ve seen with it since its public release in October. Since then, I have helped many computer users setup their new Windows 7 laptops, desktop, and netbooks (probably around 125-150 new systems in total). I also helped around a dozen or so computer users upgrade from XP or Vista to Windows 7.
After this hands on experience, I’ve started to see some trends about Windows 7 that I like and some that I don’t like. Maybe some of this information will help you with the purchase of your next system.
On the surface, many computer users familiar with Windows Vista will think they are simply looking at Windows Vista. And overall, they would be right. Except for the small user interface changes with the Start menu, taskbar changes, system tray overhaul, and the way you can interact with open Windows, Windows 7 looks and feels like Vista. Under the hood, however, is where Microsoft Read More »Windows 7 – 4 month report
Harold (who was first because he paid a dollar), Alan, Patsy, Ceil, Rickenstien, Doris, Verlyn, Laurel, John, Richard, Jim, Tom, and Pat. They asked questions about Gmail’s chat window, Excel, JAVA, printer problem with no details, inserting video into PowerPoint, saving photos from email, getting contacts off of iPhone to another phone, how to delete email without opening it, opening… Read More »Rick Answers His Email – Episode 075
I write about Internet security frequently because I see too many breaches of Internet security every single day. And by Internet security, I’m referring to keeping your computer free of spyware, fake security software and other annoying, time consuming, and expensive ailments that can strike your computer. THESE TYPES OF INFECTIONS ARE PREVENTABLE. First, I need to exempt Mac and… Read More »7 Internet Security Tips to Save You Time & Money
After a two month hiatus, we finally got the show recorded today. And we are happy we did…tons of great calls today spanning everything from lost passwords to high speed Internet access. We squeezed in some social networking talk including the new Google Buzz, smartphone talk (yeah, we know…it’s a constant topic for us), and much more. Download the podcast… Read More »Computer Help Show Podcast – 02-17-10