Sadly, dial-up Internet is still alive and well
The majority of people I have seen this week have been dial-up Internet users. In every case the appointment lasted longer and cost more money than if they would have been on broadband. In other words, the appointment could have taken only a few minutes. Instead the appointment took so long that it cost as much as three month’s worth of broadband service.
I carry most of the tools for fixing computers on my flash drive but two of the computers were Windows 98 and several of the computers needed updates or other downloads that can only be acquired online.