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Will old media kill itself off?

Viacom is suing YouTube (Google) for $1 billion for copyright violations. People (not YouTube) have posted clips (not entire shows unless the shows were under 10  minutes) on YouTube without Viacom's permission.

As a result, many YouTube visitors were turned onto Viacom regular programing as well as many other programs like, The Office, 24, Desperate Housewives, The Family Guy, Ali G, and Lost.

While some of these people would have started watching these programs without the help of the Internet, most people use the Internet to get caught up on episodes that aired before they started watching.

Do you really have that much time on your hands?

I hate to beat a dead horse, but I need to know. One of the most common responses I get from people who don't have a high speed Internet connection is, "I have plenty of time to wait and am in no hurry." While I admire the Zen like focus and calm nerves of these folks, I have to ask the obvious. "Really?"

Today, I worked with a customer who lives literally in the middle of the mountains…the nearest town (about 200 people) is more than 20 miles away and the phone line sounds like popcorn in a microwave and there is no cell service. She has been patiently using dial-up Internet service for more than 7 years connecting at speeds of between 12 kbps and 14.4 kbps on a good day. Yes, you read that correctly…12-14 kbps!!! That is half the speed of a poor dial-up connection…good dial-up connections range from 44 kbps to 52 kbps. An entry level DSL connection starts at 256 kbps. When I setup her new computer today, it took almost thirty minutes to download and install the flash plug-in for her browser. I ended up disabling graphics from showing in her browser and showed her how to view a graphic if she really needed to since a 54kb graphic would take nearly two minutes to load.

Even eBay isn’t get rich quick business

This week there is an eBay seminar going on in our city. The sponsoring company is flooding TV, radio and newspaper with ads for the events.

It seems that such seminars come around several times each year. Each time the company presenting the seminar uses specially chosen wording to make people think that eBay has something to do with the event.

In reality, eBay only sponsors one series of seminars called eBay University. If the seminar or lecture series doesn't say eBay university than it is not sponsored by eBay.

Rick and I have done classes on eBay that truly are about how to get involved with eBay, but our lectures don't promise that you can make money easily from home. We also don't give out getting started packets or trial products.

Dummie’s Books and Idiot’s Books

DummiesI don't hate many things (except lima beans), but I despise the Dummie's and Idiot's line of books. Why? At least three reasons:

1.  Philosophically, I believe that buying any of these books plants a seed in your head that you are not intelligent enough to figure out a subject (you can now get this abomination of a series on everything from marriage to cooking, and computers to stamp collecting). I believe that NO human being is incapable of learning and learning does NOT start with admitting that you are dumb. Dumb (in the sense of these books) is defined as "not having the capability to process data". By that very definition, it is a waste of money to buy the books in the first place. The entire premise is counter productive to learning.

7 ways to save money

  1. Do not use AOL.
  2. IF you use AOL, make sure you are paying the lowest price you can. Currently that is $9.95 for dial-up service and ZERO if you use AOL with a high speed connection. If you aren't getting these rates, call 1-888-265-8008 to get the rate. 
  3. Do not use Norton AntiVirus or McAfee products. Instead use the security software packages you can find by searching our site for "security". You will thank me later for this.
  4. Do not pay for two phone lines. It will be cheaper to get a high speed connection than pay for two phone lines and an Internet provider. For rural folks, look into Wild Blue satellite Internet or a local microwave wireless provider.
  5. Do not let your kids fix your computer…it will cost you MUCH more later.
  6. Get a second computer for the kids and keep it in plain view (like a living room or kitchen).
  7. Visit HelpMeRick.com daily to get the latest news and tips about computers that applies to the average computer user.

 

A (another) word about passwords

I will be the first to admit that remembering the plethora of passwords and pin numbers in our high tech world is overwhelming. However, it is imperative that you DO remember them. And even more imperative that you use different hard to guess passwords for different sites…especially financial sites. Using sticky notes is not the best way to manage your passwords, but using a Rolodex or index cards in a recipe box can work well. You can read our tip (click here) about electronic ways to save and remember your passwords. Knowing your passwords will save you a great deal of time when needing tech support either on the phone or from guys like me who make house calls. And we all know time is money.

Broadband Bliss

During the holidays, I helped a friend buy and setup a new computer. After looking at his current bills, we determined that his family would save money going with our local cable company for their TV, telephone, and Internet setup. They dumped MSN (dial-up), AT&T long distance, and Qwest in the process. Now they have a better TV plan, unlimited long distance telephone calls, nice phone package, and of course the high speed Internet. Once we finalized the setup, I introduced them to some of the things they could do with broadband. They were amazed at the speed of the new machine and connection speed, but also very pleased that their phone would no longer be busy when they used the Internet.

No, we don’t get paid

If I had a nickel for every time someone tells me, "Gee, I didn't know you still ran your computer help business. Since you syndicated your show, I thought you quit doing your business."

The truth: Adam and I don't get paid a single dime to do our show. We are in about 11 medium size radio markets and none of those are live for the entire three hours. In order to make money from a radio gig, we need to have a minimum of 75 radio stations with at least five being large market stations.

We hope to make 2007 a big year for the show, but in order to feed and clothe our families, we continue doing what we love to do and that's provide the best computer help and training that can be found anywhere on the planet for half the price of what the flashy computer geeks charge.

I think my settings are messed up

First, let me explain that this is not a complaint. I am trying very hard not to use HelpMeRick to vent my frustrations.

I hope that readers see this more as a humorous observation on what it is like to be a computer guy than a computer guy complaining about non-computer guys. As much as I work on computers, I prefer to think of myself as a guy who helps people rather than a guy who fixes computers.

Sometimes computer guys need a little help in figuring out a problem. Rick and I often talk off-mic about how people for some reason think that their computer should be easy to figure out. We can't figure out where this perception came from.

Know how much you are paying for high tech

I was going to write about a tremendously awful transaction with a local big box and one of my customers, but I decided I will save it for another day…unless you the web visitors demand the story. It's a doozey, but unfortunately not unique.

Instead, I want to write about the financial consulting side of my business. I know very little about stock trading, CD's, bonds, gold, and mutual funds, but I do know what technology and telecommunication services cost and how to save money on monthly bills. I still get surprised to find out how many people don't really know how much money they spend a month on phone and Internet service. Often times, I can save people almost $30 per month (that's nearly a new computer a year) and get them better services. At the very least, I can usually keep expenses about the same, but still increase services. Let me illustrate how to approach your tech bills and see if you can benefit from a change.