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These computer oldies are OUT!

I've kept this bottled up for at least two years, and now I'm going to let it out and would love to hear your comments. Computers have been in the home on a large scale for about twelve years now and certain aspects of computing just don't work in today's' tech world. Here is my list of what no longer works:

Anything less than 1024 X 768 resolution. Even many productivity programs require this minimum resolution today. If the print seems small to you at this resolution, there are ways to have the better resolution and bigger text.

Geek Squad Story

Two stories from one day of work. Those of you who know me know that I don't 'slam' other people or businesses. I only relay information that I view as important to save technology consumers money, time and frustration. Here are two actual stories that were relayed to me today about Best Buy's Geek Squad:

Story #1

A new customer of mine informed me that she hired the Geek Squad to come to her house to setup a home network. Their advertised rate for such a service is $159 minimum. The 'professional' who showed up spent nearly seven hours at the customer's house and when he left, the network was not completed and the customer told that it couldn't be done. To the Geek Squad's credit, they didn't charge the customer. 

Google – more than just a great search

Why is Google's stock always so high? How can a company be worth so much if all they do is help people find web sites? Where do they make their money?

Before you dismiss Google as just a search engine or over-priced stock, take a look at the hidden features they offer.

Google offers so many services for free that many experts have theorized that Google may one day replace libraries, phone companies, operating systems, Internet browsers, phone books, calendars and reminders, email, television and even paper.

55 Minute Uninstall

Wow, it would have almost been faster to backup the data, reformat the hard drive, and reinstall everything from scratch. The long install was of the grossly over programmed Norton Internet Security Suite. Here's the breakdown of my appointment:

8:26am Arrive at customer's house. He tells me that his computer is running extremely slow.
8:32am I sit down and hit the power button on the computer.
8:36am
Still staring at the Windows XP startup logo, I ask the customer to bring in the laptop since he wants me to look at it also.
8:40am
The laptop is booted up and I'm already looking it over.
8:41am
Desktop is finally up…9 minutes!! Yikes!
8:46am
Add/Remove programs is finally up and the list populated. I find Norton Internet Security and click the Remove button.
9:41am
55 minutes later, I can finally work on the computer. The actual uninstall procedure took about 50 minutes and then another five for it to reboot after removal of Norton.
10:07am
I installed and updated both AVG Anti-virus and anti-spyware, tested the Internet connect, tested MS Word (which wasn't working at all an hour earlier) and started the AVG scans all in this past half hour.

The moral of the story is that Norton products slow down even the fastest computers significantly more than any other security product. The installs are long, the updates are long, the uninstalls are long, and the protection is mediocre. Please, save yourself money, time and grief and don't buy or install Norton products on yours or other people's computers.

How do you explain HD to an SD world?

HD = High Definition
SD = Standard Definition

I knew you were wondering about one or both of those, so I had to get that out of the way first.

One of my clients was having a new TV installed when I was at her home yesterday. I didn't measure, but I think that it was a 52-inch model. It was one of the top Mitsubishi DLP models. Of course that means that it supported 1080p HDTV.

What? I lost you?

My client's husband had picked out the TV knowing that it was the best and the biggest he was willing to pay for. The picture looked beautiful in the store but when they got it home the picture was blurry.

Know your Internet options

Picking out an Internet provider in the good ol' days of the Internet was easy. All you had to do was pick a company that wasn't owned by AOL and you'd be OK.

Today the choice is much tougher because you must choose between dial-up and broadband. And if you choose broadband, you must choose which type of broadband is best for you.

Here is a handy guide to help you decide.

Dial-up – Dial-up Internet the slowest way to connect to the Internet, but it is usually the least expensive if you are comparing actual costs of service. However, there are other disadvantages besides lack of speed.

Splogs?

Spam. It's not just for email anymore.

I often get the question of why people send spam. Money is the simple answer. As spam fighting software slowly matures and gets better and email users slowly (how dense or desperate can some people be) stop buying stuff from spam, the purveyors of spam look elsewhere. One profitable place they have utilized lately is blog's comments. Many web sites (including ours) encourage readers to leave comments. Spammers figured out a way to program Internet bots to automatically find these types of sites and pummel them with 'comment spam'. They leave links to all kinds of sites from porn to real estate and sell everything from Viagra to cell phone batteries. Again, some crazy people actually click on these links and buy the products or services. Cha-ching!

Even newer than comment spam is a phenomenon known as splogs. These are sites that pose as real sites, but are nothing more than a site full of links to other sites or more splogs. The sole purpose of these types of sites is to generate revenue. You may have run across one of these sites and not even known it. After doing a search, you click a resulting link and end up on a page full of advertising and links to sites with the topic you searched for but no actual information on the topic…that's a splog.

We can all combat spam in any of its forms by never clicking the links and for sure never buying the products or services they sell. It will never disappear, but we can slow it down and make it less profitable for these mud-dwellers.

Save yourself some grief…

And money and time.

We have many tips on our web site concerning passwords . The number one issue with passwords is remembering them. It's crazy how many computer users I help that tell me, "I don't have a password.", when I query them about their email or Internet password to troubleshoot a problem or setup a new computer. ANY OF US WHO HAVE EMAIL ADDRESSES HAVE TO HAVE A PASSWORD. It may have been years since you had to remember what it is, but at some point you will be asked for it. Use some of the great (and free) software packages available to manage your passwords. Or at the least write them down in a central location; small address books work well, post-it notes, not so much.

I’m 1-0!!!!!

It pains me to say it, but I really don't enjoy watching football like I did as a kid and a young adult. It could be the stage of life I'm in now, but I just can't get with the pro (or college) team sports that focus so much on big money and the power of me. It is almost an oxymoron to call it a team sport anymore with the mega salaries and the revolving door of players at all positions.

Sports I do enjoy watching are tennis and golf. I've always been a fierce individualist and watching athletes like Tiger Woods and Roger Federer dominate the competition not only physically but mentally really makes watching entertaining and inspiring.  

Lots of new computers

The past couple of weeks I have helped many computer users setup new systems they had purchased. I have seen everything from laptops to some pretty pricey desktops. I think the low prices are fueling the new purchases. I think the prices will remain low through the end of the year and into early next year. LCD flat panel monitors are getting ridiculously cheap, memory appears to be plentiful and inexpensive and the upcoming (no one knows for sure when) release of Windows Vista all are contributors to the lower system prices.

One other trend in the PC market is the up-sale. Sales people want to sell you the $100 system upgrade, the most expensive and ineffective security software, and of course extended warranties. Don't fall prey to these taunts…grab the cheap PC's, send in your rebate forms and walk away from the deal…otherwise it will be a deal no longer. Once you get the computer home, read our tip on how to setup a new computer HelpMeRick.com style. You will have a little extra money in your pocket and a great system to pull you through for years to come.