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Windows

What do Rick and Adam do during the week and what is their phone number?

A common misconception is that Adam and I spend our week sunning ourselves with our families on some exotic beach before returning to our mansions and counting our stacks of $100 bills.

Nothing could be farther from the truth. I own and operate a business called Grand Valley PC Partners in Grand Junction, CO. All my business is onsite home and office calls to help computer users get out of trouble, setup up new systems or Internet service, and teach users how to get the most out of their computer. I have been doing this for more than 10 years (the radio show is 7 years old).

Make sure you have the disks

I do my best to support small local businesses, because I own and operate a small, local business. However, when it comes to purchasing a computer, too many times I have seen the small computer shop put together a machine that is more expensive with less features than a name brand computer. And worse, the computer does NOT come with the original Windows CD and accompanying license.

If you aren’t given and can’t obtain the original Windows installation disk when you purchase a computer, then the copy of Windows on your computer (and probably other software as well…think Microsoft Office) is illegal. The software will work fine, but when it comes time to reinstall after a hard drive crash or if you want to upgrade, you are stuck with having to purchase full versions of these programs. 

The backdoor to your Outlook Express addressbook

If your hard drive crashes and you need to find your Outlook Express addressbook – here is where you will find it in Windows XP.

C:/Documents and Settings/(your user folder)/Application Data/Microsoft/Addressbook/(here you will find your addressbook).

Before you try this maked sure you go into Tools/Folder Options and choose to show hidden folders.

The addressbook will be called something like "addressbook.wab" you can also search for the address book by going to Start->Find/Search. Type in "*.wab"

Norton causes problems…blah,blah,blah

This is going to be a short one because I have to get to the digital photography user group soon. I just wanted everyone to know that I saw two computers with exactly the same problem today.

They were connected to the Internet, but couldn’t view the Internet. In other words, they could get windows updates and use programs like Yahoo! Messenger, but they couldn’t view web pages.

Here’s what I did to fix the problem:

1. Uninstalled Norton Antivirus

I then Installed AVG to make sure that their system was protected.

Both systems also perked up significantly after changing the antivirus.

Fact: Palm is better than Windows Mobile

I had the pleasure of setting up a new Windows Mobile powered cell phone/PDA today.

In the past, I have probably setup five similar devices and they have never gone smoothly. Today’s was the worst.

I have setup dozens of Palm powered devices and I have never had a major problem with setup that wasn’t hardware related.

As I setup the Windows Mobile device today I would go all the way through the install and then the device would attempt to sync with the computer for dates, addresses and notes. A Window would immediately pop up that said something like, "Can’t sync, reconnect the device and try again. If that doesn’t work use the ActiveSync troubleshooter."

Sending pictures via email

Computer users are always grateful to learn new tricks of the trade. One ‘trick’ that was implemented with Windows XP more than five years ago continues to escape many computer users…send pictures via email efficiently. Sure you might be sending digital photos as attachments, but can you send more than one at time? Are you resizing your photos before sending them so they don’t require horizontal and vertical scrolling? Do they travel quickly through the Internet or do they take a long time to transmit?

No matter now…this tip will get you sending multiple, appropriately sized photos quickly with Windows XP.

Make Disk Cleanup Run Faster

WARNING:  This tip involves editing the Registry, so only perform these steps IF you feel comfortable making changes to a part of the computer where one wrong move can bring your whole system down.

Performing these steps will disable the "compress files" part of the Windows Clean Up utility:

  1. Click Start –> Run
  2. Type:   regedit
  3. Navigate to and expand the following registry key:
    HKEY_LOCAL_MACHINE  –> SOFTWARE –>   Microsoft –>   Windows –>  CurrentVersion –> Explorer –> VolumeCaches

Windows Accessibility Options

Microsoft has built in a few features into Windows to make the operation of the computer a little less annoying. As the word Accessibility suggests, they were designed to aid computer users who have a hearing, visual or physical disability. However, many of the features can help any computer user.

To access the Accessibility Options, Click Start –> Control Panel, then double-click the "Accessibility Options" icon.

 

Keyboard Options


StickyKeys – If your fingers don’t function like a contortionist or you find it hard to press combinations of keys for shortcuts, enable this feature. It configures the computer so that if you need to push a combination of keys, you can push them one at a time and get the same affect as pushing them together.

FilterKeys – For heavy hands or if you tend to rest your fingers too long on the keys, enabling and tweaking the settings in this section will teach the computer to understand your individual touch of the keyboard.

ToggleKeys – If you tend to accidentally push the Num Lock or Caps Lock keys, this feature will give you an audible beep when those keys are turned on and off to bring your attention to them.

Sound Options

Use these settings to give you visual cues when your computer is making error or warning sounds.

Display

Set High Contrast mode if full color is hard to distinguish

Cursor Options – Make the "blinking cursor" easier to say by changing the width of the cursor (very helpful) and the speed at which it blinks.

Mouse

Enable this setting to use the directional keys on the keyboard like a mouse.

Other options available for accessibility can be found by clicking Start –> All Programs –> Accessories –> Accessibility.  You can find a basic "screen narrator" that reads the screen to you, a screen magnifier, and an on-screen keyboard to use in place of a traditional keyboard.

For more details on these tools and more, visit the Windows XP Accessibility Resources section of Microsoft’s web site.

 

DVD Burners

Seeing all the blank DVD’s and CD’s in a store can confuse a computer user. And with most computers shipping with a DVD-ROM over the past four or so years, it is even more confusing. And to make matters even more difficult, many CD/DVD-ROM manufacturers have black fronts with black text! Yikes that’s hard to read.

One of my customer’s today assumed that his laptop had a DVD burner because it could play DVD’s. He is not alone as many people fall into the same category…it is not that clearly written. For many years, we used floppy disks and if a computer had a floppy drive, we knew we could read and write to a floppy. Unfortunately, that is not the case today. CD and DVD players come in two primary flavors (I won’t discuss all the hybrids here); ROM (Read Only Memory) and R/RW (Recordable / Re-writable).