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General Computer Tips

How to transfer photos from computer to a SD Card – Video Tip

One of my client’s today did not know how to transfer photos from her computer to a SD Card so she could utilize her digital picture frame she received at Christmas. She was amazed and relieved at how simple the steps were once I walked her through the process.

This method works for transferring any type of file from your computer to an external drive like a USB flash drive, external hard drive, or a memory card like shown here.

  1. Insert your memory card into the computer (or card reader…note too that newer digital cameras can act as a card reader as well)
  2. Click Start –> My Computer
  3. Double-click yourRead More »How to transfer photos from computer to a SD Card – Video Tip

Handouts for Grand Junction Family History Fair

Since many handouts collected at trade shows or seminars end up in the garbage or forever relegated to the plastic bag they were stuffed in, I’m providing today’s handout online for your downloading and viewing or printing convenience. Thanks for attending the class today! High Tech Does Not have to be High Stress – Family History Fair Handout Computer Maintenance… Read More »Handouts for Grand Junction Family History Fair

How to transfer your iTunes library & playlists to a new computer

If you use an iPod, iTouch, or iPhone and plan on getting a new computer, you will want to read this article! OR, if you use any of these devices and want to make sure your library stays safe, you will want to read this article!

Yesterday, I helped a customer setup a new Windows 7 computer and transfer email, favorites, and other data from his old Windows XP computer. Turns out that he also needed to move his iTunes library of more than 8,000 songs and almost 150 playlists!

There isn’t too much I panic about when I arrive at a customer’s home or office, but moving large, customized iTunes libraries is something that does get me a little nervous. In the past, I have had to open an iTunes XML file in a word processor and then use find and replace to enter the path to the storage location on the new computer. It was extremely difficult and tedious.

I am happy to report that I successfully transferred the entire 36 gigabyte library and playlists usingRead More »How to transfer your iTunes library & playlists to a new computer

5 Simple Rules to avoid SCD (Slow Computer Disease)

I’ve written about this before, but it bears repeating on occasion with new visitors to our site and long time visitors who haven’t learned yet. The advice is simple: DO NOT DOWNLOAD FREE SCREENSAVERS, EMAIL PROGRAMS (Incredimail, etc), GAMES from the Internet. Unless you are WELL versed in the origin of these items, they can easily destroy your computer’s ability to compute.

The most common computer ailment (for Windows users) searched on the Internet is “slow computers”. Sadly, “slow computer disease”, SCD*, does not have to be the pandemic it is because it is 100% preventable. Here are my 5 simple rules to prevent SCD:

1. Install and keep Internet security software current. Recommendations: AVG Anti-virus, a software or hardware firewall and a good anti-spwyare program or two. Check our Links & Resources section for recommendations.

2. DO NOT DOWNLOAD FREE CRAP FROM THE INTERNET UNLESS YOU KNOW ITS ORIGIN AND SAFETY.

3. Use Mozilla Firefox or Opera as your primary Internet browser instead of Internet Explorer, MSN, or AOL. This tip alone can save your computer.

4. If you have teenagers or young adults who use your computer, forbid the downloading of free music through services like Limewire or any other shady site (refer to #2)

5. If you do suspect SCD, get it looked at immediately. Waiting for it to cure itself will only make SCD worse.

BONUS TIP: If your computer suffers from SCD, Defrag will NOT help it. No matter how many times you Defrag your computer, it will NOT help SCD.

© *SCD is a copyrighted term of Castellini on Computers, HelpMeRick.com and Rick Castellini. Use of the term SCD is strictly prohibited without the express written consent of Rick Castellini or administrators of HelpMeRick.com

Should I backup?

Five Days' Backup
photo credit: daryl_mitchell

Should you carry health insurance? Should you carry car insurance? Should you save for retirement? Should you eat every day? Does a bear….  Well, hopefully you get the picture. The answer is a resounding YES!!

You should backup, and depending on your computer needs and usage your backups should occur frequently (sometimes daily). Many computer users equate backing up their computers with their mother’s giving them castor oil. It’s no fun, but a necessary evil. What is castor oil any way?

Things you should backup on your computer includeRead More »Should I backup?

Deleting Programs and Files

Wheelie Bins - Caledonian Lane
photo credit: geoftheref

This tip conjures up some points from older tips, but needs to be reiterated. Follow these rules-of-thumb to keep your system clean and more importantly running smoothly.

Use these rules when deleting individual files:

  1. Never delete files that you did not create.
  2. If you can’t trace the origin of the file, leave it alone.
  3. If the file sports one of the generic looking ‘windows’ icons (see picture), do not delete it (again unless you created it).
  4. Do not delete files that exist in the Windows directory, unless you created it.
  5. Instead of willy nilly deleting files, use the CCleaner tool

Use these rules when deleting programs or applications:

  1. Always start withRead More »Deleting Programs and Files

Share YOUR Favorite Keyboard Shortcuts

I’m always amazed at how surprised computer users become when they learn about a keyboard shortcut. A keyboard shortcut is a combination of keys that you press on your keyboard to perform a particular function. If you learn them and practice them, they can shave hours off of the tedious maneuvering of the mouse.

These are my favorite and most used computer keyboard shortcuts:

Alt + TAB Switch between Open Windows
Windows key + E Open Internet Explorer
Windows key + M Minimize all windows and show the desktop
Ctrl + C Copy
Ctrl + V or Shift + Insert Paste
Arrow keys To scroll pages and place my cursor
TAB Move between form fields (boxes)
F2 Rename a file or folder
Ctrl + F Usually on the web to search for a word on a page
Windows key + R Open the Run Command

Here are a couple more tips thatRead More »Share YOUR Favorite Keyboard Shortcuts

Why use free security software?

free 'sweet' hugs
photo credit: kalandrakas

A customer asked me a question that I get asked quite often on the radio show and when I’m making my daily house or office visits. “Why do you use free products versus the larger commercial pay products for keeping a computer secure?”

My answer can be summed up in word: effectiveness.

Time and time again, the products I recommend prove themselves in the field as being thorough, effective, and unobtrusive programs. Unobtrusive is a big one for me these days as the leaders in security software (Norton, McAfee, etc) bloat their software beyond recognition and slow down even the fastest, newest machines. Norton claims that their newest versions areRead More »Why use free security software?

Print Preview

Sometimes the most helpful computer utilities elude us and stay hidden for years. One such utility that I find very helpful (and have taken for granted) is the Print Preview function found in almost any program that allows printing.

Because Windows and Macintosh made the WYSIWYG (What You See Is What You Get) environment available to the masses, what we see on our screens is pretty close to what we see on our print outs. However, if you need to tweak margins, find the extra line that is creating an extra page, or determine whether a document (like a spreadsheet) will look better in Landscape or Portrait mode, there is no substitute for theRead More »Print Preview