QUESTION
Name: Kathy
From: Grand Junction
OS: Windows XP
———————-
When I go into different web sites I get this message:
ERROR
A runtime error
has occurred?
Line 30
ERROR: Object required
Yes No
This occurs quite frequently can you tell me why and what I can do about it?
ANSWER
This error is usually due to Read More »Email of the Week – 006
Two more people, Lauren and Bruce, elected to pay for their questions to be featured at the beginning of the videocast this week. In addition to Lauren’s Vista SP2 question and Bruce’s email question, I answered questions from Romero, John, Brian, Yolande, Debbie, Bill, Bobby, Sheila, Ivan, James, John, and Don who asked questions about DVD installation, startup troubleshooting, reading… Read More »Rick Answers his Email Videocast – 047
Gmail remains at the very top of my list of best email services and email interfaces. Not only can you use an existing email address (in most cases), but you can get your email from any computer very quickly. One overlooked option in any email program is the search function. I see too many computer users scrolling through all their… Read More »Using the Search function in Gmail – Video Tip
Two folks paid for their questions to be featured first this week; Ken and Marie. For a buck, they leap frogged 6 & 8 spots respectively. In addition to Marie and Ken, questions this week came from David, Leo, Carl, Karen, Greg, Kenzie, John, Romero, and Sonja. Their questions were about IE 8 upgrade problems, startup errors with Windows XP,… Read More »Rick Answers his Email Videocast – 046
This week’s questions are brought to you by Randy, Ivan, Terry, Kathy, Charles, Chuck, Mark, Edward, Dwight, Art, Don, Tom, Jim and David. They asked questions about IE 8 vs. IE 7, minimizing programs, broadband prices, lost passwords, Antivirus 2009 removal, video archiving, jumpy taskbar, high speed wireless, search engine hijacker, and upgrading RAM on a laptop. Have a look:
PPS files are PowerPoint presentation slide shows that have been saved as a file that can be viewed by anyone. If you get a PPS file and can’t see the slideshow, then click here for our tip on where to find the free PowerPoint viewer.
Once you get the viewer, however, some people still can’t see the slideshows without first saving the attachment to the desktop then double-clicking it from there. It works, but requires a few more steps. Today, I had a call from a customer who was in this situation and really wanted to avoid having to first save the attachment, close email, look for the file and then double-click it to view the slideshow.
Questions this week from Brenda, Patrick, Papa, John, Bruce, Lawrence, Dick, Amy, John, Mal, Howard, Ted and Jose are in the first video and pertain to saving email to CD, FoxIt Online Services, Windows Recorder problems, computer shut down problem, forwarding clean email in Thunderbird, sharing videos online, AVG 8.5 upgrade questions, troubleshooting a new sound card, Ubuntu firewall, desktop… Read More »Rick Answers his Email Videocast – 043
QUESTION:
Name: Susan
From: Vancouver
OS: Windows XP
———————-
I successfully upgraded my Mom’s computer to AVG 8.5 Free using your helpful guide. However, when I tried to do the same on my computer I ran into a problem. The download file isn’t recognized as an Application( it shows up as Unknown File Type) so I couldn’t open it once it was saved to my Desktop. Any suggestions?
ANSWER:
I’m not sure what the cause is Susan, but you are the 2nd or 3rd people who have had the same problem. Here’s howRead More »Email of the Week – 004
Millions of high schoolers will be graduating soon and will be leaving for their respective campuses (campii?) at the end of the summer. These students will more than likely go to college with a computer…probably a laptop. I would like to suggest two possible laptops ideas for these students.
Both of my ideas involve good systems that will allow college kids to word process, chat, email, listen to music, watch DVD’s, browse the web wirelessly(for school research of course), create presentations, spreadsheets, download and edit photos and much more. Neither involve Windows and thus don’t require a degree in computer security and maintenance. One of the computers costs between $1200-1800 and the other costs less than $700.
My recommendations stem from first hand accounts from parents whose college kids call home frequently with tales of woe about a slow, non-functioning new computer. Students need to have their computers operational, and running around to the campus IT people or dropping the computer at a fix-it shop for expensive repairs. These two recommendations will keep calls home for repair money, tales of woe, and computer down time to a bare minimum.Read More »2 laptop suggestions for college students
Great questions this week from Thomas, Patrick, Roy, James, Mef, Mike, Rooman, Clarence, Sir Bil, and Yolande about browsing the Internet on a Nintendo DSi, deleting scanned images, working with Picasa collages, lost brotherly emails and more. Have a look and a listen!