Questions this week from Brenda, Patrick, Papa, John, Bruce, Lawrence, Dick, Amy, John, Mal, Howard, Ted and Jose are in the first video and pertain to saving email to CD, FoxIt Online Services, Windows Recorder problems, computer shut down problem, forwarding clean email in Thunderbird, sharing videos online, AVG 8.5 upgrade questions, troubleshooting a new sound card, Ubuntu firewall, desktop wallpaper and lost Firefox toolbar. Because of time restrictions Evans, Mark, Tom, and Bill have their questions featured in the second, shorter video about an old computer OS suggestion, using Web 2.0 in business, a hard to decipher Firefox question, and a DVD playback question.