This week I answered questions from Amy, Ralph, Jorge, Elizabeth, Diana, Bob, Ernie, Anne, John, Walt, Tracy, Amy, Steve and Tim. They asked qustions about Skype, Windows 7 networking, spyware toolbars, upgrading an old PD, a local wireless Internet provider, email security, Internet Explorer 8, sharing PowerPoint, uploading Flip Video to a blog, burning DVDs with iDVD on a Mac… Read More »Rick Answers his Email Videocast – 056
This week’s questions from Kim, Walter, Charles, Gene, Frank, Robert, Jon, Theresa, Bonnie, Terry, Debbie and Kay covered some interesting Linux/Ubuntu related topics, downloading CCleaner, speaker interference, inserting photos into email, Apple update questions and more. Have a look and a listen!
Name: Grac
From: Pittsburgh
OS: Windows Vista
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The computer has been shutting down and comes back with the Windows Error Recovery (black screen with print) with the choices of starting normally or in Safe Mode. One time after this I got message saying there was a display error (Error Code 0X00000001)which had recovered successfully. No problems for 3 days, then again it would shut off on it’s own or freeze and need to be restarted. Yesterday the following message came up after this: Display driver NVLddMKM stopped responding and has successfully recovered.
Can you help us with this?
Thanks for writing. Your question presents a great opportunity to not only help you, but demonstrate how other folks can handle a similar problem.
First, we need to define what a driver is. Drivers are Read More »Email of the Week – 015
Name: Eve
From: Cedaredfe
OS: Windows XP
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I downloaded the Ccleaner and ended up with the Yahoo tool bar. How do I get rid of it. Thanks
Hello Eve. I will answer your question in a minute, but first, let me talk about prevention. As always, prevention is the best medicine. During the setup of CCleaner, there is an option to NOT install the Yahoo Toolbar (see image below).
This lesson applies to almost any software we install. Take just a few seconds to look Read More »Email of the Week – 014
The summer has kept me busy and I let a few too many question stack up (remember that you can make a small donation when asking your question to get priority). I answered all the questions you asked the last 2 weeks in these two videos. The first video contains questions from Doris, Henry, Andrew, Jean, John, Rae Ann, Craig,… Read More »Rick Answers his Email Videocast – 053
Questions this week came from Essie, Annie, Bob, Renee, Anne, MARGUERITE, Doris, Leo, Ken, Lance, and Karen. Some questions about Mozilla Firefox and recent update to 3.5, strange keyboard and picture problems, sending pictures via email, a request for my phone number…from a guy, a .email question, and a potential hacker problem. Have a look and a listen!
Name: Lorie
From: Grand Junction, Co
OS: Windows XP
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Internet explorer 7 – when I tried to get on it just kicked off and said it had a problem and needed to shut down.
How would I reload explore 7 with out the internet.
Lorie
I am using my Mom’s computer right now.
Helo Lorie. I think you can get your Internet Explorer up and running pretty quick by Read More »Email of the Week – 012
Nolan, Anwar, Peter, Pat, Jonathan, Gena, Walt, Kathleen, Eve, Steve and Elizabeth asked questions about a lost Windows 2000 password, router connection issues, AVG install, Internet Explorer 8 upgrade problems, lost CD/DVD drives, high capacity memory cards, backing up email and more. Check it out!
photo credit: Joe ShlabotnikName: Joanne
From: Portland, OR
OS: Windows XP
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On May 27 you talked talked about the # of processes that open at Start-up. Following your instructions I found I have 60 processes opening. I went in and unchecked several I didn’t need, however when I go back to normal start-up at closing,restarting my computer and then again to into msconfig/Start-up, the problems are again checked. How do I keep them unchecked?
Thanks
I’m learning a lot from you, really appreciate it.
Thanks Joanne. (She’s referring to my tip about MSCONFIG found here.) You are doing everything right exceptRead More »Email of the Week – 011
Below is an example of an email spam (unwanted email) that is increasing in frequency. Overall, the email looks to be legit and normal. However, there are two parts of the email that you need to pay particular attention to:
I started using TinyURL.com years ago in my email and on the radio to be able to quickly and clearly send someone to a long web site address with little hassle. However, with the rising popularity of Twitter and other quick messaging and blog services, more and more URL shortener services have emerged. Most of which have no problems. The problem is Read More »Beware of this type of spam