Chalmers paid to have his question read first this week followed by questions from Radha, Greg, Briel, Violet, Sue, Betty, Donna, Gary, Marty, Howard Kristen, Ariane, Robert, and Don. Chalmer’s question concerned a very old computer, and in order, the other questions were about a programmers application conflict with Vista Aero, Ubuntu users group, changing desktop wallpaper, screen resolution problem,… Read More »Rick Answers his Email Videocast – 061
I missed last year’s annual newsletter subscriber drive, so I need your help once again to make this year’s drive a success. As you can see from the Email Newsletter subscribership number in the orange box in the right column of my site, we are holding steady at just over 2700 subscribers. My goal is to double this number by the… Read More »I need your help, please
This installment 60 of Rick answers his email (cue the balloons and dancing girls). Questions this week are from Robert, Paul, Jose, Henry, Blane, Clare, Romero, Mark, Robert, and Paramount. They asked about Word 2007 typesetting, backing up photos to CD/DVD, monitor problems, Microsoft Security Essentials advice, cleaning a Nikon camera after surviving Burning Man, downloading Java, recovering from a… Read More »Rick Answers his Email Videocast – 060
This week’s tip also applies to Windows Vista users who use Windows Mail…which is basically Outlook Express with a new name.
I still recommend that emailers save their important pictures and documents sent to them via email to a folder on their computer for easier backup (see my video tip on how to do this by clicking here), but many people also save a great deal of email and don’t want to lose it. Outlook Express (Windows Mail) saves all email in files with a .dbx extension. The files are named for the folders you have created in your email, so you will see files like inbox.dbx, saved.dbx, family.dbx, etc. Whatever email folders you have created will have a corresponding .dbx file.
These files, unfortunately, are buried in the Windows files system. This week’s video tip demonstrates how to locate these files on your computer so you can then copy them to flash drive (best idea) or CD/DVD.
This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware… Read More »Rick Answers his Email Videocast – 059
If you use a web based email system like Gmail, HotMail, or Yahoo email or any derivative of these, you more than likely run into occasions where you want to email someone from a web site. However, when you click the link (known as a mailto link), you get presented with an email system you never heard of or used… Read More »Set Firefox to recognize web mail for mailto links – Video Tip
Name: Steve
From: Tampa, FL
OS: Windows Vista
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The problem concerns getting the Windows Update system to work–it has not updated in nearly two months and I even downloaded Registry Mechanic (PC Tools) to fix it but that doesn’t work. I can send a screen capture but it is Error Code 80240016.
Thanks very much.
Thanks for writing Steve. It appears that your problem relates to some corrupt Windows files. Try this first:Read More »Email of the Week – 018
Name: Raymond
From: N Smithfield RI
OS: Windows XP
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Hi Rick
I haven’t been receiving any more of your e-mail news, has this been canceled? also every time I use CCleaner it wipes out my auto signing in, I’ve tried to unchecked windows log files but that didn’t work, can you help?Read More »Email of the Week – 017
A bunch of questions this week about removing fake security software. For folks with similar problems, please refer to this article I posted earlier this year regarding removing these nasty infections and this article to help prevent the problem. Other questions this week included recommendations for website creation, a stubborn restarting computer, Palm handheld question and a problem with the… Read More »Rick Answers his Email Videocast – 057
QUESTIONName: Cathy
From: Walworth, WI.
OS: Windows XP
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I use Firefox and lately whether I have one or twenty tabs open all of a sudden it crashes and I have to re-open and restore tabs. This happens 3-4 times a night.
I have CA Security and Spy Bot.
Thank you,
Cathy
Thanks for writing and great question. Two ways to troubleshoot your problem. First, Read More »Email of the Week – 016