Skip to content

Bresnan Email Woes

Although this tip targets one particular Internet provider, ANY computer user will benefit from the advice I give at the end of the article. In Western Colorado, a company called Bresnan provides a large swath of the cable services…including cable Internet. Overall, I have no problems with the Bresnan service. They run an extremely speedy and pretty stable Internet connection.

However, my beef with the service has always been their sub-standard email service.

  • Only 50 megabytes of space per email address (most services offer 1000 megabytes and up)
  • Horrific spam filtering…filters legit email, and lets a lot of spam through
  • Web mail application is among the worst I’ve seen

Over the past few weeks, Bresnan customers have been pleasantly surprised to see that all of the sudden 99% or more of their spam messages have stopped arriving in either their screened mail folder or their inbox. They were happy. What they and I didn’t start to figure out until this week was that Bresnan’s new anti-spam system was so stringent that many legitimate individual and business emailers no longer can send to a Bresnan address. They swung the pendulum too far the other way.

Unfortunately, there is no solution that I can see for the moment except to strongly consider the advice I have dished out for years: DO NOT USE YOUR INTERNET PROVIDERS EMAIL SYSTEM! I hope I said that plainly enough. When you sign up for Internet service from any entity, a complimentary email address automatically comes with it. You are NOT obliged to use that email at all.

For a much better email experience and have the ability to check your email from any computer any time AND get an email address you will never have to change no matter who buys out who and how many times you move or switch Internet providers, change your email to one of the online systems like Yahoo Mail, Gmail, or Hotmail. Gmail is my current email system of choice. OR, consider creating your own personal email address by registering your own domain and use it for your email. Either of these options will allow you to avoid the frustration that Bresnan customers here in Colorado and elsewhere are experiencing.

Print Friendly, PDF & Email
Tags:

13 thoughts on “Bresnan Email Woes”

  1. Support @ Montana Computer Technologies

    Step 1.
    Add an account.
    – Type in display name
    – Type in Email Address
    – Type in password
    Click “Continue”

    Now the Automated setup will begin, click “Stop”

    SETTINGS FOR BRESNAN:
    – USERNAME: (your email address)
    – INCOMING: mail.bresnan.net
    – Click the IMAP drop down box and change it to “POP”
    – PORT: 110
    – OUTGOING: mail.bresnan.net
    – Leave the drop down box “STARTTLS” for now, it will be changed later
    – Now Click “Manual Setup”
    – Select “Server Settings” under the desired mailbox
    – Verify the port is set to “110” & the server name is “mail.bresnan.net”
    – Change the drop down box from “STARTTLS” to “NONE”
    – NOTE: Make sure the “Use secure authentication” is NOT selected
    – Click on “Outgoing Server”
    – Select the default server and click “Edit”
    – Type “POP3” in the description
    – Type “mail.bresnan.net” in the Server Name
    – Change the port to 25 if not already set
    – Note: Make sure NO check boxes are selected under Security and Authentication

    Now click “OK” and this should work for you. If you have any questions please feel free to contact Mark @ Montana Computer Technologies and I will be happy to assist you.

    support@montanacomputertechnolgoes.com

  4. phyllis Marshik

    Need help. Have two servers on new computor. Want to rid of HOT MAIL AS we have Windows Live. What to do? Tried calling Hotmail – answering machine. Called Bresnan. Said they couldnt do it.

  5. Bill Lackey

    Hi Rick, wondering if you could take the time to help me an a friend of mind in Riverton Wy.
    I send him Email and he wants to print some of them,and he tells me he can’t do it?
    I can tell him as I don’t know what Bresnen email looks like,as I us Outlook Express
    and can go to file and print any and all of my emails.
    If you could email me on how I will try to walk him thru it,as it is I get a call and I have to send
    it U.S. Mail.
    Two old Navy Buddies keeping in touch
    Thanks for your Time
    Bill in Wentzville Mo

    1. Rick

      Hello Bill. I’m not sure I could help your buddy much either without seeing exactly how he is approaching his email. However, one quick tip that works for almost any situation where a printout is needed is to try using the keyboard shortcut; Ctrl+P. This shortcut will bring up the print dialog box in any program that supports printing. Good luck.

Comments are closed.