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Email of the Week – 002

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photo credit: zizzybaloobah

Question

Name:  Lauren

From:   Collbran

OS:      Windows XP

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I’ve been trying to loAD avg 8.5 – IT KEEPS TELLING ME THE FILE IS CORRUPT.  What am I doing wrong?  I keep trying every night because I’m on dial up.  Thanks

Answer

Hello Lauren. You reminded me to ask one more question of folks who call me with the corrupt file error when trying to download. If you are using dialup, you will never get a clean download of a file that large. Your best bet is to download AVG from a friends house or work where you can use a broadband connection. Then transfer the download to a flash drive to bring to your computer. Dialup speeds just don’t have the consistency or speed to properly piece together all that data.

Thanks for writing!


4 thoughts on “Email of the Week – 002”

  1. Since your solutions for Lauren are not available to me, does that mean that AVG is no longer avaiable for me?

    – Jim

    1. If you have dialup like Lauren, you will need to access a high speed connection for any antivirus service since they all need to be downloaded. OR purchase a CD and have it mailed to you.

        1. Good find Dave. I’ve never used a download manager, but that indeed might be a way for dialup customers to get large downloads. It’s just becoming more and more a broadband world though.

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