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Email of the Week – 008

Mailboxes in the sun
photo credit: mihirvaze

QUESTION

Name:   Norman B. Buckallew

From: Florien, La.,

OS: Windows XP

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I have office 2003 standard addition installed on my computer. When I try use programs such as powerpoint it asks for a key word to install or activate it. I have lost the keywords that came with my computer. I have tried Belarc and it dosn’t give me it keyword for powerpoint or office 2003. Can you help.

Norman

ANSWER

Thanks for writing Norman. Unfortunately, it is not always easy to get those numbers, but I would start by calling one of these numbers at Microsoft. Sometimes it takes a bit to get to a human, but if you can, then you will be in business. Also, for Office 2003, the numbers you are looking for came on a certificate of authenticity sheet. Sometimes it can get stuck in one of the CD envelopes. Or if you bought it in one of the larger plastic jewel cases, it might be in there on a sticker.

If not, here are the phone numbers for Microsoft product activation:

1-888-652-2342

1-888-895-4335