I had a frantic call today from a client who couldn't get into Windows because no matter what password he tried, it wouldn't let him continue. After doing some Lamaze breathing exercises with him over the phone, I calmly asked him to leave the password field blank and click OK. I could feel the sense of relief come over his face when his desktop started to appear.
The moral of the story: With Windows, often times there is no password necessary to enter even if there is a box seemingly asking for one. Just click OK and you will be on your way. If you want to avoid the log on screen altogether, search our site for instructions how to do that or call us on Saturdays.
