I ran into a problem with Microsoft Outlook 2007 that I never seen. When Outlook was running, a small icon in the system tray was working like crazy on synchronizing folders. Synchronizing folders in Outlook 2007 is usually reserved for large office environments where users share calendars, contacts, etc. This particular computer user was on a standalone system.
The little icon itself wasn’t the problem, but the fact that it was trying to synchronize folders to nowhere ate up large chunks of computer power slowing down the system to almost unusable. After some web searching and poking around some of the tech web forums (nothing was found on Microsoft’s support site), I found that many other people were having the same problem, but no real solution was found.
Finally, as I was getting ready to leave the client’s office, with the promise of doing more research, I did one last bit of poking around in Outlook. Turns out that every time I closed Outlook, a message greeted me that an email wasn’t able to send and would I like to close Outlook anyway, I answered yes for the previous hour I was in the office. This time, I asked the computer’s owner how long that message had been stuck in the outbox and if he needed it. He replied that the message got stuck around the same time he called me for the appointment. I clicked the outbox folder, deleted the stuck email, closed Outlook, and restarted it and lo-and-behold, no more synchronizing folders!
To summarize, IF you have a problem with a slow computer AND you are using Outlook 2007 AND you have the mysterious synchronizing folders icon in the system tray, look for a stuck email in your Outbox.
We come across lots of bizarre software problems that require IT Support, check out http://www.evolvit.co.uk/ they also have an FAQ section that answers many common problems.
We created our promo video by ourselves, I think it’s not very difficult to do it.
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